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For Companies At a Glance
- Tasks: Lead customer service and manage store operations for a thriving retail environment.
- Company: Join a well-known retailer with a rich heritage in garden and home products.
- Benefits: Enjoy a competitive salary, bonuses, and opportunities for career development.
- Why this job: Be part of a growing business that values operational excellence and team development.
- Qualifications: Management experience in retail is essential; knowledge of customer service is a plus.
- Other info: Ideal for those looking to advance their career in a secure and reputable company.
The predicted salary is between 24000 - 28000 £ per year.
A business with a long and rich heritage, this retailer of all things garden and home-related has invested heavily in store refurbishment, acquisition and expansion and is one of the best-known businesses in its sector. As part of the ongoing growth and development of the business, they are now looking to recruit a Store Operations Manager for this well-established and high-profile site.
The Role
- Reporting to the General Manager and responsible for all front-of-store customer service operations.
- Managing all trading functions ensuring deliveries are managed in a timely manner and that stock package and availability KPIs are adhered to.
- Administrative management for store operations, ensuring that paperwork is accurately and timely processed.
- Overseeing cash handling, banking and the production of financial reports including payroll.
- Order control and processing.
- Site Health and Safety.
- Leading, managing and developing a team of direct reports whilst influencing the other site team.
- Duty management for the whole site in the GM's absence.
The Candidate
The role will appeal to a retail manager with a strong product and operational focus. It’s a great position if you are well organised, diligent and can see and understand that a well-run operational business unit is the cornerstone of a well-run and successful retail store. Ideally applicants will have:
- Management experience within some kind of retail business, possibly from DIY or Department stores, Clothing or Home businesses, Garden Centres or large multi-product retailers.
- A good working knowledge of customer service, trading & back of house functions.
- Applicants can be people who want to develop their career with a bigger business, one with a high degree of security and a good reputation for training and ongoing development.
- Ultimately this role will appeal to individuals who want to broaden their knowledge of store operations and use their experience in a commercial role.
Retail Assistant Manager employer: Straight Line Retail Recruitment
Contact Detail:
Straight Line Retail Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Familiarise yourself with the specific products and services offered by the retailer. Understanding their range will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your interview.
✨Tip Number 3
Prepare to discuss your management style and how you handle team dynamics. Be ready to share specific examples of how you've successfully led a team in a retail environment.
✨Tip Number 4
Research the latest trends in retail operations and customer service. Being knowledgeable about industry standards can set you apart and show that you're proactive about staying informed.
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in retail, particularly in areas like customer service and operational functions. Use specific examples that demonstrate your ability to manage teams and improve store operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the company's heritage. Mention how your skills align with the responsibilities of the Retail Assistant Manager role, such as managing stock and ensuring customer satisfaction.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as organisational abilities, financial reporting, and health and safety knowledge. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a managerial position.
How to prepare for a job interview at Straight Line Retail Recruitment
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles in detail. Highlight specific examples of how you've successfully led a team, managed operations, and improved customer service in a retail environment.
✨Understand the Business
Research the company thoroughly before the interview. Familiarise yourself with their products, services, and recent developments. This will help you demonstrate your genuine interest and understanding of their operations.
✨Demonstrate Organisational Skills
As the role requires strong organisational abilities, be ready to provide examples of how you've effectively managed stock, deliveries, and administrative tasks in your previous positions. Use specific metrics or outcomes to illustrate your success.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples where you've resolved conflicts, improved processes, or enhanced customer satisfaction in a retail setting.
