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- Tasks: Lead a dynamic team and manage store operations for an exciting new opening.
- Company: Join STRADIVARIUS, a trendy fashion retailer with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Great chance to develop leadership skills in a fast-paced environment.
- Why this job: Be part of a fresh store launch and make a real impact on customer experience.
- Qualifications: Retail management experience and a passion for fashion are essential.
The predicted salary is between 28800 - 43200 £ per year.
STRADIVARIUS SILVERBURN- NEW STORE OPENING
We are looking for our next supervisors for this exciting new store.
SUPERVISOR
Full time Position
Reporting to
General Manager / Department Manager / Deputy Manager
Purpose
To assist and support the GM, DM or DY in the running of the store or the department in line with Company objectives and standards. To supervise the shop floor and coordinate employees activity.
Key Responsibilities
Stock Management and Sales
• To manage daily replenishment.
• To make commercial actions using the commercial reports provided.
• To communicate with the General Manager, Department Manager or Deputy Manager regarding the feedback about new lines, product requests and future arrivals.
• To drive sales to improve store performance and to support the GM/DM/DY to keep within budget. To ensure the profit and productivity goals are met by contributing towards the management of payroll hours, sales and P&L
• To be aware of what is new in the delivery, what is expected on the next one, and to manage the product available in the shop floor and stockroom
• To ensure that fitting rooms are covered and merchandise is redistributed efficiently and accurately.
Delivery and Stock Organization
• To manage the complete delivery process allocating the new lines on the shop floor and brief the team about them and managing the replenishment.
• To organize overstock as per Company policies
• To manage delivery productivity in line with Company targets
• To understand how to use the Stock Management System (Devices) for all product transfers and deliveries meeting deadlines.
Merchandising
• To work with the Merchandising team to plan and adapt the store merchandising and internal mannequins according to Company criteria and sales.
• To ensure that visual merchandising standards and to properly maintain fixtures and decorations.
• To be aware of the competitors and the current trends.
Customer Service
• To deliver exceptional customer service by ensuring all team members are fully trained.
• To solve any customer issues as they arise.
• To offer add-on sales (i.e.: gift cards, accessories, alterations, etc.) and promote on line sales.
• To understand and enforce the return policy
Store Procedures and Cost Control
• To support the General Manager in completing the security checklist and to ensure that all security procedures are followed in the store
• To get involved the stock take process, the sales preparation process.
• To update the Maintenance File and to support the management team in using it effectively
• To show awareness of personnel and other controllable costs
Health and Safety
• To ensure that all areas in the store are maintained clean and tidy and to communicate with the management team/security in case and incident happens
• To know who the appointed First Aiders and Fire Marshals are in the store and to understand and promote the role of the Safety Champion
HR & Team Management
• To support the management team in preparing monthly rotas, daily planners and holidays according to business needs
• To encourage employees participation in daily team briefs and to support the management team with new ideas
• To participate in performance reviews for employees (I.e. sickness, absence, lateness, return to work, etc.)
• To support the management team in all Payroll procedures
• To get involved in the recruitment process (stores outside London) and to drive the first induction of new employees.
• To ensure that continuous comprehensive training of all Sales Assistants is completed in line with Company’s guidelines
• To be an ambassador in the company’s sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable
Experience and Qualifications
• Experience managing a fast-paced retail operation.
• To drive sales and can provide examples
• Team management experience
Skills and Attitudes
• Forward planning skills
• Commercial awareness.
• Organizational and time management skills
• Oriented to achieve or even exceed goals
• Identifies problems and uses initiatives to seek proactive solutions
• Communication and interpersonal skills
• Self-motivated and motivate others.
• Work autonomously and as a part of a team.
Floor Manager employer: Stradivarius
Contact Detail:
Stradivarius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Floor Manager, especially around team management and driving sales.
✨Tip Number 3
Dress to impress! Make sure your outfit is smart and reflects the brand's style. First impressions matter, and looking the part can give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Floor Manager role. Highlight your retail management experience and any achievements that show you can drive sales and lead a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for our new store opening at Stradivarius Silverburn.
Showcase Your Customer Service Skills: Since customer service is key, share specific examples of how you've delivered exceptional service in the past. We want to see how you handle challenges and ensure customer satisfaction!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at Stradivarius
✨Know the Store Inside Out
Before your interview, take some time to research Stradivarius and their new store opening. Familiarise yourself with their products, values, and recent trends in retail. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be supervising a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to motivate others and drive sales, as this is crucial for the role.
✨Demonstrate Commercial Awareness
Be ready to discuss how you would use commercial reports to make decisions that drive sales. Think of specific strategies you could implement based on current market trends or competitor analysis. This shows you're proactive and understand the business side of retail.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, or training opportunities. This not only demonstrates your interest in the position but also helps you gauge if the company is the right fit for you.