Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and ensure top-notch service delivery in a dynamic environment.
- Company: Established company with over 30 years of experience in the health and beauty sector.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Why this job: Join a passionate team and make a real difference in client satisfaction.
- Qualifications: Experience in client-facing roles and excellent communication skills.
- Other info: Fast-paced role with opportunities for growth and learning.
The predicted salary is between 28800 - 43200 £ per year.
About
Established for over 30 years, our client offers in-store fixtures and promotions direct to the end users, as well as trade. Offering in-house design, production and manufacturing all under one roof. They are now looking for an Account Manager to join the Brand Care team. You will support the Account Manager and Project Manager, working closely with a brand within a major health and beauty store.
Job Role
- Management of all Brand Care activity on behalf of the client
- Continually deliver increased customer satisfaction and spares availability
- Demonstrate added value to the client via knowledge, analysis and understanding of the account
- Collaborate with the Account Manager to deliver a differentiated service and support channel that aligns with the client’s requirements
- Liaise with other teams – estimating, manufacturing, logistics and third parties – to ensure all agreed KPI’s and SLA’s are achieved
- Produce all KPI / SLA and spares inventory reporting to match the client’s and departmental requirements
- Prepare and submit monthly charges to client, and chase Purchase Order
- Hold review meetings with clients (and third parties as required) to review in detail the KPI and inventory reports and agree focus for the next update
- Oversee all jobs on Monday.com, including updating estimates, quotes and PO details prior to commencement of work
Skills and Experience
- Proven experience in a client facing role
- Excellent presentation skills and a confident communicator
- Passionate about delivering exceptional client service
- Comfortable under pressure and working to ever changing deadlines
- A team player
- Detail orientated
- Methodical and results driven
- Able to interpret data into key points
- Crisis management experience
- Knowledge of Monday.com
Benefits
Account Manager in Castle Donington employer: Straco Group
Contact Detail:
Straco Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Castle Donington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their brand and how you can add value. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your presentation skills! As an Account Manager, you'll need to communicate effectively with clients. Try rehearsing common interview questions with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Account Manager in Castle Donington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your client-facing experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for exceptional client service and how your background aligns with the responsibilities of the role. Let us know why you're the perfect fit!
Showcase Your Communication Skills: As an Account Manager, communication is key. Make sure your application reflects your confident communication style. Whether it's through your CV or cover letter, we want to see your presentation skills in action!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Straco Group
✨Know Your Client
Before the interview, do your homework on the company and its clients. Understand their products, services, and the specific needs of the health and beauty sector. This will help you demonstrate your knowledge and show how you can add value to their brand.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've effectively communicated with clients in the past. Be ready to discuss how you handle difficult conversations or manage client expectations, as this will highlight your confidence and presentation skills.
✨Be Data Savvy
Since the role involves interpreting data into key points, brush up on your analytical skills. Bring examples of how you've used data to drive decisions or improve client satisfaction. This will show that you're methodical and results-driven, which is exactly what they’re looking for.
✨Prepare for Crisis Management Scenarios
Think of a time when you faced a crisis in a client-facing role. Be prepared to discuss how you managed the situation, what steps you took, and the outcome. This will demonstrate your ability to stay calm under pressure and your problem-solving skills.
