At a Glance
- Tasks: Lead and develop the Service Desk function, ensuring top-notch service delivery and team performance.
- Company: Strachan & Kemp Facilities Services, a leader in facilities management.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Office-based role with occasional travel to client sites.
- Why this job: Make a real impact by improving processes in a fast-paced setting.
- Qualifications: Strong leadership, organisational skills, and commercial awareness required.
The predicted salary is between 31500 - 38500 £ per year.
Strachan & Kemp Facilities Services is seeking an experienced Operations Manager to lead and develop the Service Desk function within the business.
The role focuses on day-to-day service delivery, team performance, job management, client communication and operational reporting.
The position requires strong leadership, organisational skills and commercial awareness to improve processes in a fast-paced facilities management environment.
Office-based with occasional travel to client sites.
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Service Desk & Operations Leader in Glasgow employer: Strachan and Kemp Facilities Services
Strachan & Kemp Facilities Services is an excellent employer, offering a dynamic work environment where leadership and innovation are highly valued. With a strong focus on employee development and a supportive team culture, staff have ample opportunities for growth and advancement while contributing to meaningful service delivery in the facilities management sector. Located in a vibrant area, employees enjoy a balance of office-based work and client engagement, making every day both rewarding and impactful.
Contact Details:
Strachan and Kemp Facilities Services Recruitment Team
