Service Delivery Lead (ILS)

Service Delivery Lead (ILS)

Full-Time 53800 - 63500 £ / year (est.) No working from home possible
STR

At a Glance

  • Tasks: Lead the delivery of complex SONAR systems and manage high-value contracts.
  • Company: Global leader in advanced defence technology with a collaborative culture.
  • Benefits: Competitive salary, flexible working, 25 days leave, and private healthcare options.
  • Other info: Flexible working arrangements and strong emphasis on professional growth.
  • Why this job: Make a real impact on naval technology and support allied defence forces.
  • Qualifications: Degree in engineering or logistics and experience in service delivery.

The predicted salary is between 53800 - 63500 £ per year.

Join a global leader in advanced defence technology, delivering mission-critical systems that support naval forces around the world. Our client is seeking an experienced Service Delivery Manager to take a key role within their Integrated Logistics Support (ILS) function, ensuring the smooth delivery and through-life support of complex maritime systems. This role offers the chance to lead from the front - managing high-value contracts, driving technical excellence, and working closely with engineering teams to ensure mission success.

As Service Delivery Manager, you will:

  • Lead the delivery of a complex SONAR system support programme.
  • Manage work packages, Technical Assistance Files (TAFs), and associated ILS documentation.
  • Oversee scoping, resourcing, and definition of ongoing and new work packages.
  • Ensure compliance with safety, environmental, and quality standards.
  • Collaborate closely with engineering, production, and programme management teams.
  • Act as the primary point of contact for delivery performance, ensuring contractual commitments are met.

About You:

  • Degree or equivalent experience in engineering, logistics, or a related field.
  • Proven experience in service delivery, ILS, or through-life support in a complex engineering environment (defence, aerospace, or similar).
  • Strong leadership, organisational, and stakeholder management skills.
  • Eligible to obtain UK security clearance.

What’s on Offer:

  • Competitive salary + annual bonus.
  • Optional 9-day fortnight or early finish Fridays.
  • Flexible and hybrid working arrangements.
  • 25 days annual leave + Christmas shutdown (with option to buy/sell).
  • Time off in lieu (TOIL) – up to 1 day per month.
  • Pension – from 5% employer contribution (employee options up to 70%).
  • Private healthcare, dental, and critical illness cover (optional).
  • Employee rewards hub – discounts at 200+ retailers.
  • Relocation support available for the right candidate.

You’ll be working at the cutting edge of naval technology, in a role that truly impacts the operational readiness of allied defence forces. The company offers a supportive, flexible working culture with a strong emphasis on collaboration, innovation, and professional growth.

Due to the nature of this work, applicants must be eligible for UK security clearance.

Service Delivery Lead (ILS) employer: STR

Join a global leader in advanced defence technology, where you will be at the forefront of delivering mission-critical systems that support naval forces worldwide. The company fosters a supportive and flexible work culture, prioritising collaboration and innovation while offering numerous employee benefits such as competitive salaries, flexible working arrangements, and opportunities for professional growth. With a strong commitment to employee well-being and a focus on impactful work, this is an excellent opportunity for those seeking meaningful and rewarding employment in the defence sector.

STR

Contact Details:

STR Recruitment Team

We think you need these skills to ace Service Delivery Lead (ILS)

Service Delivery Management
Integrated Logistics Support (ILS)
Technical Assistance Files (TAFs)
Contract Management
Safety Compliance
Environmental Standards
Quality Standards