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- Tasks: Lead the delivery of complex SONAR systems and manage high-value contracts.
- Company: Join a global leader in advanced defence technology supporting naval forces worldwide.
- Benefits: Enjoy flexible working, competitive salary, 25 days leave, and private healthcare options.
- Why this job: Make a real impact on naval technology and work in a collaborative, innovative environment.
- Qualifications: Degree in engineering or logistics; experience in service delivery within complex engineering.
- Other info: Eligible for UK security clearance is required.
The predicted salary is between 43200 - 72000 £ per year.
OverviewJoin a global leader in advanced defence technology, delivering mission-critical systems that support naval forces around the world. Our client is seeking an experienced Service Delivery Manager to take a key role within their Integrated Logistics Support (ILS) function, ensuring the smooth delivery and through-life support of complex maritime systems.
This role offers the chance to lead from the front – managing high-value contracts, driving technical excellence, and working closely with engineering teams to ensure mission success.
The RoleAs Service Delivery Manager, you will:
Lead the delivery of a complex SONAR system support programme.
Manage work packages, Technical Assistance Files (TAFs), and associated ILS documentation.
Oversee scoping, resourcing, and definition of ongoing and new work packages.
Ensure compliance with safety, environmental, and quality standards.
Collaborate closely with engineering, production, and programme management teams.
Act as the primary point of contact for delivery performance, ensuring contractual commitments are met.
About You
Degree or equivalent experience in engineering, logistics, or a related field.
Proven experience in service delivery, ILS, or through-life support in a complex engineering environment (defence, aerospace, or similar).
Strong leadership, organisational, and stakeholder management skills.
Eligible to obtain UK security clearance.
What\’s on Offer
Competitive salary + annual bonus.
Optional 9-day fortnight or early finish Fridays .
Flexible and hybrid working arrangements.
25 days annual leave + Christmas shutdown (with option to buy/sell).
Time off in lieu (TOIL) – up to 1 day per month.
Pension – from 5% employer contribution (employee options up to 70%).
Private healthcare, dental, and critical illness cover (optional).
Employee rewards hub – discounts at 200+ retailers.
Relocation support available for the right candidate.
Why Join?You\’ll be working at the cutting edge of naval technology, in a role that truly impacts the operational readiness of allied defence forces. The company offers a supportive, flexible working culture with a strong emphasis on collaboration, innovation, and professional growth.
Application NotesDue to the nature of this work, applicants must be eligible for UK security clearance.
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Service Delivery Lead (ILS) employer: STR Group
Contact Detail:
STR Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Lead (ILS)
✨Tip Number 1
Familiarise yourself with the specific technologies and systems related to SONAR and Integrated Logistics Support (ILS). Understanding the technical aspects will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the defence and aerospace sectors. Attend industry events or join relevant online forums to connect with people who can provide insights into the company culture and expectations for the Service Delivery Lead role.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully managed teams or projects, particularly in complex engineering environments, as this will be crucial in showcasing your fit for the role.
✨Tip Number 4
Research the company's recent projects and achievements in naval technology. Being able to reference these during your conversations will show that you're proactive and genuinely interested in contributing to their mission.
We think you need these skills to ace Service Delivery Lead (ILS)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in service delivery, ILS, or through-life support in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role of Service Delivery Lead. Emphasise your leadership abilities, organisational skills, and any relevant technical expertise in complex engineering environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you have successfully managed similar projects or contracts in the past, demonstrating your capability to lead and deliver results.
Highlight Security Clearance Eligibility: Since eligibility for UK security clearance is a requirement, make sure to mention your eligibility clearly in your application. This will reassure the employer of your suitability for the role from the outset.
How to prepare for a job interview at STR Group
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Service Delivery Lead position and its responsibilities. Familiarise yourself with Integrated Logistics Support (ILS) concepts and how they apply to complex maritime systems, as this will demonstrate your genuine interest and preparedness.
✨Showcase Your Leadership Skills
As a Service Delivery Manager, strong leadership is crucial. Prepare examples from your past experiences where you've successfully led teams or projects, particularly in high-pressure environments like defence or aerospace. Highlight your ability to manage stakeholders and drive technical excellence.
✨Prepare for Technical Questions
Expect to be asked about specific technical aspects related to SONAR systems and ILS documentation. Brush up on relevant technical knowledge and be ready to discuss how you would approach managing work packages and ensuring compliance with safety and quality standards.
✨Demonstrate Your Problem-Solving Abilities
In this role, you'll need to tackle complex challenges. Be prepared to discuss scenarios where you've identified problems and implemented effective solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses and clearly convey your thought process.
