Our client helps connect the world through advanced submarine telecommunications infrastructure. The Production Test Engineer is responsible for the configuration, integration, testing and fault diagnosis of Submarine Line Terminal Equipment (SLTE) within a telecommunications manufacturing environment.
The role is responsible for ensuring products are correctly configured and tested against project specifications and customer requirements, while supporting Factory Acceptance Tests (FAT), fault investigations, product repairs and continuous improvement activities.
The position requires strong technical knowledge of optical transmission systems, excellent problem-solving skills and the ability to work effectively in both internal and customer-facing environments.
Key Responsibilities
System Configuration & Integration
- Configure Submarine Line Terminal Equipment (SLTE) in accordance with station configuration requirements, engineering specifications and project documentation.
- Ensure system configurations are accurate, complete and aligned with approved project requirements.
- Identify and report discrepancies between material allocations, equipment configurations, summary lists and ERP system records.
- Identify, investigate and clearly communicate system design, configuration and integration issues.
- Monitor system behaviour when introducing new software or product releases and report newly identified issues or abnormal behaviour.
- Support early identification and escalation of technical issues that could affect product performance, project delivery or customer acceptance.
Factory Acceptance Testing
- Assess project-specific testing requirements and develop an appropriate approach to Factory Acceptance Testing.
- Conduct Factory Acceptance Tests on configured products to verify performance against approved specifications and customer requirements.
- Prepare, complete and maintain accurate test documentation and test result sheets.
- Submit test documentation to the Quality Department for review and validation.
- Lead and conduct FAT sessions with customers, either on-site or remotely.
- Represent the organisation professionally throughout customer FAT activities and ensure a positive customer experience.
- Take ownership of FAT delivery, ensuring testing is completed in accordance with approved procedures, quality standards, project requirements and agreed timescales.
- Provide regular and accurate progress updates to the FAT Manager, including any constraints, issues, dependencies or risks.
Fault Finding & Technical Support
- Troubleshoot and isolate product and system failures using appropriate diagnostic methods and test equipment.
- Identify root causes and document technical findings in detailed failure reports.
- Escalate failure reports to the appropriate Industrialisation, Repair or Research & Development teams.
- Support the investigation and resolution of manufacturing and product-related technical issues.
- Support the Repair Centre by investigating returned products, identifying faults and testing repaired equipment to verify successful resolution.
- Analyse system performance and behaviour to identify potential product, configuration or design issues.
- Provide technical feedback to Engineering and other relevant functions to support product and process improvements.
Quality & Continuous Improvement
- Work proactively with the Quality Department to maintain product conformity and compliance with applicable quality standards.
- Ensure testing and integration activities are completed accurately and in accordance with approved procedures and documentation.
- Participate in continuous improvement initiatives focused on improving processes, efficiency, quality and customer satisfaction.
- Identify opportunities to improve test methods, system integration processes, documentation and operational performance.
- Ensure departmental KPIs and FAT targets are achieved in accordance with project and manufacturing plans.
Systems & Documentation
- Maintain accurate and up-to-date ERP system records in accordance with established procedures.
- Ensure equipment configuration, test status and project information are correctly recorded.
- Maintain accurate test records, failure reports and supporting technical documentation.
- Identify and report inconsistencies between physical equipment, configuration documentation and system records.
Training & Competence
- Support training and competency development within system integration and testing functions.
- Share technical knowledge and experience with colleagues to strengthen departmental capability.
- Contribute to the development and improvement of technical training, test procedures and working practices.
QHSE
- Maintain strict compliance with all Quality, Health, Safety and Environmental requirements.
- Follow applicable risk assessments, safe working procedures and technical instructions.
- Ensure appropriate Electrostatic Discharge (ESD) controls are followed during testing and equipment handling.
- Comply with COSHH requirements and use appropriate PPE where required.
- Report accidents, incidents, near misses and unsafe conditions in accordance with established procedures.
- Escalate any technical, operational, quality or safety risks appropriately.
Responsibilities & Autonomy
- Take ownership of SLTE integration, system configuration and Factory Acceptance Test activities.
- Plan, prioritise and execute testing and customer activities with a high level of autonomy.
- Ensure testing is delivered safely, accurately, on schedule and in accordance with project requirements.
- Proactively identify and elevate risks that may affect product quality, customer acceptance or project delivery.
- Work collaboratively with Engineering, Quality, Manufacturing, Repair, Project Management and other relevant functions.
- Maintain a strong customer focus while ensuring technical and quality requirements are fully satisfied.
Experience & Competencies
- Previous experience in a similar engineering, integration, production test or telecommunications role.
- Experience within optical data transmission, telecommunications or a related technical environment.
- Practical experience with SDH, WDM and real-time optical transmission systems.
- Strong fault-finding, troubleshooting and problem-solving skills.
- Strong system-level thinking and engineering analysis capability.
- Ability to interpret electrical schematics, network diagrams, system architecture diagrams and interface specifications.
- Practical experience using test equipment, instrumentation, logging tools and diagnostic methods.
- Experience working in customer-facing technical environments.
- Ability to communicate complex technical information clearly and professionally.
- Strong attention to detail and a structured approach to configuration and testing.
- Ability to work independently and make sound technical decisions within defined procedures.
- Ability to collaborate effectively with multidisciplinary engineering, quality, manufacturing and project teams.
- Strong commitment to Quality, Health & Safety and continuous improvement.
- Experience conducting customer Factory Acceptance Tests.
- Experience configuring complex telecommunications or optical transmission systems.
- Experience with ERP systems and controlled engineering documentation.
- Experience working within a formal quality management system.
- Experience producing technical failure reports and root cause analysis.
- Experience delivering technical training or supporting competency development.
Key Skills
- Optical transmission systems
- SDH and WDM
- SLTE configuration and integration
- Factory Acceptance Testing
- System-level fault finding
- Technical diagnostics
- Engineering analysis
- Electrical and network schematics
- Test equipment and instrumentation
- Customer-facing technical support
- Root cause analysis
- Technical documentation
- Quality assurance
- QHSE compliance
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Production Test Engineer in Greenwich employer: STR Group
STR Group is an exceptional employer that prioritises your growth and success as a Trainee Recruitment Consultant. With a structured career progression path, generous commission schemes, and a vibrant work culture that includes early finish Fridays and celebratory events, you will thrive in a supportive environment that values your contributions. Located in modern offices with state-of-the-art facilities, STR Group not only invests in your professional development through an award-winning Training Academy but also fosters a sense of community with initiatives like the Employee of the Month awards and exciting incentive trips for top performers.
StudySmarter Expert Advice🤫
We think this is how you could land Production Test Engineer in Greenwich
✨Join Local Manufacturing Groups
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Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
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Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
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Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to STR Group specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at STR Group
✨Know Your Manufacturing Processes
Before you walk into the interview with STR Group, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like STR Group value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
