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- Tasks: Provide hands-on IT support and troubleshoot hardware and software issues for colleagues.
- Company: Fast-growing international engineering firm with a collaborative culture.
- Benefits: Enjoy half-day Fridays, 25 days holiday, pension plan, and life insurance.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Experience in IT support and strong problem-solving skills.
- Other info: Full-time role with excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A fast-growing international engineering firm in Thame is seeking an IT End User Support Specialist. This hands-on role involves ensuring that colleagues effectively use hardware, software, and devices. As a key contact for IT support, you will troubleshoot hardware and software issues.
The position offers a collaborative environment, full-time hours, and additional benefits such as a pension plan, life insurance, and generous holiday entitlement.
End-User IT Support Specialist | Half-Day Fridays, 25 Days in Thame employer: STR Group Limited
Contact Detail:
STR Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End-User IT Support Specialist | Half-Day Fridays, 25 Days in Thame
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd troubleshoot specific hardware or software issues, as this will show you're ready to jump in and help from day one.
✨Tip Number 3
Show off your soft skills! Being an End-User IT Support Specialist isn’t just about tech knowledge; it’s also about communication. Be ready to demonstrate how you can explain complex tech issues in simple terms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace End-User IT Support Specialist | Half-Day Fridays, 25 Days in Thame
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support. We want to see how you've helped colleagues with hardware and software issues, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the role and how your skills align with our needs. A personal touch goes a long way in making your application stand out.
Showcase Your Problem-Solving Skills: In your application, share specific instances where you’ve successfully troubleshot IT issues. We love seeing how you approach challenges and find solutions, so be sure to include those stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at STR Group Limited
✨Know Your Tech Inside Out
Make sure you’re familiar with the hardware and software commonly used in the role. Brush up on troubleshooting techniques for common issues, as you’ll likely be asked to demonstrate your problem-solving skills during the interview.
✨Showcase Your Communication Skills
As an IT End User Support Specialist, you'll need to explain technical issues in simple terms. Prepare examples of how you've successfully communicated with non-technical colleagues in the past, highlighting your ability to make tech accessible.
✨Emphasise Team Collaboration
This role thrives in a collaborative environment, so be ready to discuss your experience working in teams. Share specific instances where you’ve contributed to group projects or helped colleagues resolve IT issues together.
✨Prepare Questions About the Company Culture
Research the company’s values and work culture. Prepare thoughtful questions that show your interest in their collaborative environment and how you can contribute to it. This will demonstrate your enthusiasm for the role and help you assess if it’s the right fit for you.
