At a Glance
- Tasks: Manage customer accounts, chase overdue invoices, and improve credit control processes.
- Company: STR Group, a supportive and growing finance team in Portsmouth.
- Benefits: Flexible working, 3pm finish Fridays, annual leave, and healthcare options.
- Other info: Join a dynamic team with opportunities for career growth and development.
- Why this job: Take ownership of key accounts and make a real impact on financial processes.
- Qualifications: Experience in credit control, strong Excel skills, and excellent communication.
The predicted salary is between 27450 - 33550 £ per year.
What will you be doing?
At STR Group, we're looking for a Senior Credit Controller to join our Finance Team in our HQ in Portsmouth.
This is a hands-on role where you’ll take responsibility for effective debt management and cash collection while playing a key role in improving credit control processes and supporting the wider team.
As our Senior Credit Controller, you'll take ownership of customer accounts across the STR Group, ensuring payments are collected on time, accounts are accurate and credit risk is effectively managed.
Alongside the day-to-day credit control activity, you'll manage key client accounts, provide aged debt reporting and financial analysis, oversee credit checks and limits, and take the lead on our credit insurance renewals.
You’ll also provide guidance and day-to-day support to another Credit Controller, helping to establish consistent processes and best practice across the team.
- As our Senior Credit Controller some of your responsibilities will include:
- Proactively managing and chasing overdue invoices by telephone and email
- Managing key client accounts and building strong relationships to support timely payment and resolve queries
- Accurately allocating cash, credits and invoices to customer accounts
- Investigating and resolving payment and account queries
- Carrying out regular ledger cleansing to maintain accurate financial data
- Conducting credit checks across all STR Group brands and reviewing customer credit limits
- Managing severely delinquent accounts and escalating for legal or debt collection action where appropriate
- Producing aged debt reports and providing clear account updates for senior Finance review
- Delivering accurate financial analysis to support decision-making and credit risk management
- Leading credit insurance renewals and liaising with credit insurance providers
- Working collaboratively across Finance and the wider business to improve processes and efficiencies
- Providing guidance and support to the other Credit Controller and promoting consistent best practice across the team
What are we looking for?
We're looking for someone who is proactive, commercially aware and comfortable taking ownership.
You'll need the confidence to have difficult conversations when required, while maintaining positive and professional relationships with clients.
You'll also bring
- Strong credit control and debt collection experience
- Experience managing customer accounts, reconciliations and payment queries
- A good understanding of credit risk, credit checks and credit limit
- Strong Excel and wider MS Office skills
- Excellent attention to detail and confidence working with financial data
- Strong verbal and written communication skills
- Excellent organisation and time management
- A collaborative approach and willingness to support others
- The confidence to identify opportunities for process improvement
What are we offering you?
- Flexible and hybrid working
- A 3pm finish every Friday
- Modern, state-of-the-art offices with breakout areas
- Daily breakfast provided
- An active Equality, Diversity and Inclusion board
- Annual Awards, Summer Party and Christmas Party
- Long-service anniversary rewards, including additional holiday, bonuses, vouchers, champagne and gifts, depending on length of service
- 23 days' annual leave plus bank holidays, increasing by one day for each completed year of service and capped at 28 days
- The option to purchase up to five additional days of annual leave
- Healthcare cash plan and optional private healthcare from day one
- Company pension scheme
- Enhanced maternity and paternity leave
- Your birthday off
- Drinks fridge
- Free on-site parking
- Cycle-to-work scheme
- Electric vehicle salary-sacrifice scheme through Octopus Electric Vehicles
- Tech salary-sacrifice scheme through Currys
- Employee Referral Programme
STR commit to offer disabled people an interview if they meet the minimum criteria for the job vacancy.
If you're an experienced Credit Controller looking for greater responsibility and the opportunity to develop your career within a supportive and growing business, we'd love to hear from you.
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Senior Credit Controller in Portsmouth employer: STR Group Limited
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StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Controller in Portsmouth
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like STR Group Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Credit Controller in Portsmouth
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to STR Group Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on STR Group Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at STR Group Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with STR Group Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at STR Group Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former STR Group Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
