At a Glance
- Tasks: Provide hands-on IT support and manage user permissions and devices.
- Company: Join a global engineering and technology leader with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with potential for career advancement.
- Why this job: Make a difference by supporting cutting-edge technology and enhancing user experiences.
- Qualifications: Experience in IT support and strong knowledge of Microsoft 365 and Active Directory.
The predicted salary is between 30000 - 40000 £ per year.
We're supporting a global engineering and technology business with the hire of an IT Support Administrator. This is a hands-on first and second-line support role covering user support, Microsoft 365, Active Directory, Azure, devices, security controls and general IT administration.
Responsibilities
- Provide onsite and remote IT support
- Administer Active Directory, users, permissions and Group Policy
- Set up laptops, desktops and mobile devices
- Support Microsoft 365, Azure and business applications
- Troubleshoot hardware, software and network issues
- Maintain IT assets, licences and documentation
- Support MFA, endpoint protection, patching and encryption
- Work with MSPs and external vendors
- Support onboarding, offboarding and IT projects
Requirements
- First and second-line IT support experience
- Strong Microsoft 365, Active Directory and cloud knowledge
- Good troubleshooting skills across hardware, software and networks
- Clear communication and user support skills
- Strong attention to detail and security awareness
Useful
- SAP or ERP experience
- MSP experience
- Microsoft, CompTIA A+, Network+ or Security+ certifications
- Cyber Essentials or ISO 2701 exposure
IT Support Administrator in Havant employer: STR Group Limited
Join a dynamic global engineering and technology firm that values innovation and collaboration, offering an exceptional work culture where your contributions are recognised and rewarded. As an IT Support Administrator, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while working in a supportive environment that prioritises employee well-being and work-life balance. Located in a vibrant area, the company provides unique advantages such as access to cutting-edge technology and a diverse team of experts, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Administrator in Havant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what STR Group Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges STR Group Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at STR Group Limited!
✨Direct Apply to STR Group Limited
Let's not forget to apply directly through the STR Group Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Administrator in Havant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at STR Group Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at STR Group Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at STR Group Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
