At a Glance
- Tasks: Help clients during tough times through empathetic communication and support.
- Company: Join the largest family law team in the UK, dedicated to client care.
- Benefits: Enjoy a competitive salary, flexible working, and a wellbeing-focused culture.
- Other info: Opportunities for development and progression in a supportive environment.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in telephony sales and exceptional client service skills.
The predicted salary is between 30000 - 30000 £ per year.
This role is different; you’ll make an impact on people’s lives. You'll spend your day helping potential clients who are going through a particularly difficult time in their lives. If you’re currently working in a telephony sales-based role and fancy a brand-new challenge in a growing business, read on.
What’s the purpose of this role?
Our Central Sales Team is the front and centre of delivering our Client Value Proposition. The client experience is at the heart of every process and procedure and has been carefully designed with the client’s needs in mind.
Who ‘is’ Stowe Family Law?
We're the largest and fastest-growing team of family law experts in the country, boasting over 400 colleagues across 90+ offices specialising in divorce, finances, and children law. Our exceptional growth of over 150% in recent years means there are constant development and progression opportunities. Now is the perfect time to join us as we strive to serve more clients, create the best workplace for our team, and grow our business for the benefit of everyone.
What will I likely be doing?
- Dealing with New Business Enquiries: Supporting the Central Sales Team by dealing with New Business Enquiries and really understanding each client’s needs through inbound and outbound calls (all warm calls).
- Reassuring the client and dealing with their requests professionally with empathy.
- Accurately taking down their information and entering it into a case management system (Salesforce).
- Converting these clients to either a fixed fee meeting or an immediately progressing client for our lawyers across the company.
- Liaising with our Lawyers across the country to establish best practice ways of working, including:
- Understanding our lawyer's availability to speak to our clients.
- Preferred ways of working across different regions.
- Knowledge of specific skill sets within regions and teams to ensure the client speaks with the most suitable Lawyer for their case.
What skills might be suitable for this position?
- Telephony Sales background.
- Exceptional client service with the ability to deal sensitively with emotional or upset clients.
Hours & Salary & Training
- Salary: £30,000 per year + Sales Incentive Scheme.
- Hours: Full-time (35 hours per week), working a bi-weekly rotating shift pattern.
- Training: 3 week new starter training at our Harrogate office, where we’ll teach you everything you need to know about family law (paid).
- Working pattern after training: 80% from home and 20% from our Harrogate office (around one day per week).
Benefits:
- A wellbeing culture, including Mental Wellbeing days, and access to counselling sessions.
- Volunteering leave.
- Diversity public holidays.
- 26 days holiday.
- Enhanced adoption, maternity and paternity pay.
- Paid leave for fertility treatment.
- Emergency dependants leave.
- Bereavement leave.
- Medicash health insurance - 24/7 GP’s, dental, counselling, gym discounts.
- Training grants.
- Life Assurance.
- Contributory pension.
- Flexible working.
You don't need a CV to apply; simply fill out the 3 fields and a copy of your LinkedIn profile. Alternatively, if you're sending a CV, help reduce negative, unconscious bias by leaving out your picture, age, and other unnecessary information. We only want to know the merits which make you great for this role.
Client Sales Executive (full-time) in Harrogate employer: Stowe Family Law
At Stowe, we pride ourselves on being a leading national family law firm that offers the unique advantage of a supportive local team environment. Our commitment to employee growth is evident through our extensive benefits, including flexible working options, a strong wellbeing culture, and generous leave policies, all designed to foster both personal and professional development. Join us to be part of a close-knit team where your ambition and dedication to family law can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Client Sales Executive (full-time) in Harrogate
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Client Sales Executive (full-time) at Stowe Family Law, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Stowe Family Law. Tailor your message to explain why you’re drawn to them and how you can contribute as a Client Sales Executive (full-time). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Client Sales Executive (full-time) in Harrogate
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Stowe Family Law:When writing your cover letter, make sure to tailor your message specifically for Stowe Family Law. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Stowe Family Law
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Stowe Family Law that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Stowe Family Law that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Stowe Family Law’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
