Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose and repair heating appliances while providing top-notch service to customers.
- Company: Join a forward-thinking company with a commitment to innovation and customer satisfaction.
- Benefits: Enjoy flexible working hours, generous discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team making a real difference in people's homes.
- Qualifications: Experience in servicing heating appliances and a passion for problem-solving.
- Other info: Travel across the UK with a fully equipped van and enjoy enhanced holiday allowances.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Reporting directly to the Services Manager, you will work closely with an Exeter based Service team. Your primary responsibility will be the completion of warranty and annual service work for Gas, Electric and Solid Fuel heating appliances. The role will include diagnosing faults and repairing appliances in a timely and cost-effective manner.
Alongside warranty work, the role will include carrying out the maintenance of Gazco and Stovax appliances within dealer’s showrooms and completing chargeable annual servicing and repair work for our customers, with the aim to retain the customers servicing requirements for the next year.
Although the role will cover a pre-determined area, travel to most areas of the UK will be necessary and will involve being away from home for up to 4 nights each week. The role will provide a fully equipped van, laptop / iPad and phone.
Benefits and Working Arrangements
- You could benefit from our Electric Vehicle Lease or Cycle to Work schemes.
- Flexi Time Policy.
- Employee Assistance Programme for a range of home, health and work issues.
- Generous staff discount on our products.
- Access to our Benefits Hub which gives discounts for supermarkets, cinema tickets, gifts and a wide range of items from other suppliers.
- Monday to Friday working for all departments.
- A two day per week working from home policy where possible.
- Enhanced holiday allowance.
This position will be based at our state of the art purpose-built offices and manufacturing facility at Skypark, near Exeter Airport. This recent move is transformational for our business, and we’d love you to join us at this exciting time.
Inclusion and Closing
We are committed to creating an inclusive and diverse environment and we welcome applications from minority ethnic backgrounds, LGBTQ+ and those with disabilities. We reserve the right to close the vacancy before the end date and appoint a candidate if we receive sufficient, suitable applications.
Service Engineer (ROI) in Exeter employer: Stovax Group
Contact Detail:
Stovax Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer (ROI) in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to service engineering. Think about how you’d handle specific faults or repairs, and be ready to share your past experiences that showcase your skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Service Engineer (ROI) in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience with Gas, Electric, and Solid Fuel heating appliances, and don’t forget to mention any relevant qualifications or certifications.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and repaired faults in the past. We want to see your ability to tackle challenges head-on and provide cost-effective solutions.
Be Clear About Your Availability: Since this role involves travel and being away from home, be upfront about your availability for travel. Let us know if you’re comfortable with the commitment of being away for up to 4 nights a week.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it, so don’t miss out!
How to prepare for a job interview at Stovax Group
✨Know Your Stuff
Make sure you brush up on your knowledge of gas, electric, and solid fuel heating appliances. Be ready to discuss common faults and repairs you've handled in the past. This will show that you're not just familiar with the equipment but also confident in your ability to diagnose and fix issues.
✨Show Your Customer Service Skills
Since the role involves retaining customers for future servicing, be prepared to share examples of how you've provided excellent customer service in previous roles. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Be Ready for Travel Talk
Given that the job requires travel across the UK, be ready to discuss your flexibility and willingness to be away from home. You might want to mention any previous experience with travel for work and how you managed it effectively.
✨Embrace the Company Culture
Familiarise yourself with the company's values and benefits, like their commitment to inclusivity and employee well-being. During the interview, express how these align with your own values and why you’re excited about joining their team at this transformational time.
