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- Tasks: Lead and innovate PA services while managing a high-performing team.
- Company: Dynamic professional services firm with a collaborative culture.
- Benefits: Hybrid working, competitive salary, and opportunities for personal development.
- Why this job: Shape the future of PA services and make a real impact.
- Qualifications: Experience in managing PA or administrative services in a professional setting.
- Other info: High-profile role with significant influence and career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We have been instructed on a PA Services Manager for Manchester. The hours are 9.30am-5.30pm and they also offer hybrid working. It is a 12 month contract.
Key Responsibilities
- Strategic & Operational Leadership
- Deliver firm-wide strategy and business plans through effective leadership of the PA Services function.
- Develop and implement commercial and operational plans to ensure a resilient, future-ready service.
- Ensure consistent, high-quality service delivery aligned to business and client expectations.
- Maintain a strong understanding of practice group priorities, anticipating challenges and proactively responding.
- Continuously innovate and improve PA service delivery models.
- People Leadership & Talent Management
- Lead, motivate, coach, and develop a high-performing and cohesive PA team.
- Manage performance robustly in line with HR policies, addressing issues promptly and constructively.
- Oversee recruitment, induction and integration of new starters within the service.
- Own the annual review and feedback process, prioritising talent management, retention, and succession.
- Proactively manage team capacity and workload allocation.
- Stakeholder Engagement & Client Service
- Build strong, trusted relationships with key stakeholders across the Firm.
- Promote effective collaboration, networking, and strong internal client relationships.
- Advocate correct utilisation of PA Services and constructively challenge non-compliance.
- Address operational issues swiftly using a solutions-focused, results-driven approach.
- Change & Continuous Improvement
- Energetically lead and manage change initiatives within the PA function.
- Drive a culture of continuous improvement through regular team engagement and feedback.
- Own preparation and circulation of management information, performance data, and trend analysis.
Skills & Experience
- Proven experience managing a PA, secretarial, or administrative services function within a professional services environment.
- Strategic and commercially minded leader with the ability to translate strategy into practical delivery.
- Strong people management capability with a coaching-led leadership style.
- Highly resilient with the ability to influence, challenge, and lead change.
- Proactive, autonomous, and confident in driving priorities.
- Strong analytical skills and commitment to continuous improvement.
- Exceptional communication and interpersonal skills (written and verbal).
- Professional, objective, and trusted to handle confidential information.
Why Join Us?
- A high-profile leadership role with significant influence across the Firm.
- Opportunity to shape and modernise PA service delivery.
- Collaborative, people-focused culture with strong emphasis on development.
- Hybrid working model offering flexibility and balance.
Please let me know if you would be interested.
PA Manager in Manchester employer: STOUR BAY PARTNERSHIP LTD
Contact Detail:
STOUR BAY PARTNERSHIP LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PA Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a PA Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase how you can lead and innovate within their PA services function.
✨Tip Number 3
Practice your responses to common interview questions, especially those around leadership and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace PA Manager in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing PA services. We want to see how your skills align with our needs, so don’t hold back on showcasing your strategic and operational leadership abilities!
Showcase Your People Skills: Since this role involves leading a team, it’s crucial to demonstrate your people management capabilities. Share examples of how you’ve motivated and developed teams in the past – we love hearing about your coaching-led leadership style!
Be Results-Driven: We’re looking for someone who can drive change and improve service delivery. In your application, mention specific instances where you’ve successfully implemented changes or improved processes. Show us your proactive and solutions-focused approach!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at STOUR BAY PARTNERSHIP LTD
✨Know Your Stuff
Before the interview, dive deep into the company’s values and the specifics of the PA Services Manager role. Understand their strategic goals and how your experience aligns with their needs. This will help you speak confidently about how you can contribute to their objectives.
✨Showcase Your Leadership Skills
As a PA Manager, you'll need to demonstrate strong people management capabilities. Prepare examples of how you've successfully led teams, managed performance, and developed talent in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Highlight your experience in building relationships with key stakeholders. Be ready to discuss how you've fostered collaboration and addressed operational issues in the past. This shows that you understand the importance of stakeholder engagement in delivering high-quality service.
✨Embrace Change and Improvement
The role requires a proactive approach to change and continuous improvement. Share specific instances where you've led change initiatives or improved service delivery models. This will demonstrate your ability to drive innovation and adapt to evolving business needs.