Document Production in London

My client is looking for an an experienced DP Operator to work hybrid within their London office on a six month contract.  They do offer hybrid 50/50 working either 8.30-4.30pm or 9.00 to 5pm

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About the role

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Initial point of direct contact for short and quick document related tasks for an embedded document role within the London office, ensuring smooth intake of work. Role goals include identifying work suitable for the Quick Turn function and personally completing Quick Turn Work (1 hour max estimate), efficient scheduling of work and handing over to colleagues where necessary and excellent technical skills to respond to queries and for troubleshooting tasks.

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Other position expectations include but are not limited to;

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Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation. Liaise closely with Document Production and departmental contacts to filter requests as appropriate, as well as utilising a working knowledge of current Document Production and providing quick turnaround service via email and/or an electronic submission tool as well as helping clients to appropriate solutions. Utilising client tools and templates in document preparation as required. Technical document trouble-shooting support as required within the centre or directly with centre users. Performing quality control measures on work produced. Managing and prioritising assigned projects to ensure deadlines and expectations are met.  Acquire and maintain an in-depth working knowledge of the client's working environment and business needs. Effective project communication.  Responsible for continuing to upgrade work skills by participating in company-offered training and development programs and staying abreast of technology changes relevant to this role.