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- Tasks: Lead a dynamic team in delivering high-quality support within a corporate law practice.
- Company: Join an international law firm based in London Bridge with a collaborative culture.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real impact by driving initiatives and supporting a high-performing legal team.
- Qualifications: Experience in team management and a strong understanding of legal support roles.
- Other info: Embrace a vibrant work environment with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
I am working with an international law firm based at London Bridge and they are looking for a 12 month FTC Practice Manager to work within their corporate team. This is a full-time role given it’s an FTC for maternity cover, Monday to Friday 09:30 – 17:30, operating on a hybrid approach. During the onboarding period (2-3 months), the candidate will need to be in the office 3-4 days a week to build relationships and awareness of role responsibilities. After that, they can switch to a 2:2:1 approach.
Key responsibilities
- Management and strategic responsibilities
- Responsible for the PSE support delivery within their practice group, aligned to the PSO model
- Ensures fee earner support needs are being met and support delivery meets the high performing standards expected
- Works with the Head of Practice Support to develop and implement new initiatives across their respective teams
- Meets with the Head of Practice Support regularly to receive/provide updates, discuss any employee relation matters and work together to ensure optimal outcome across teams
- Uses data to understand the support/resource/recruitment needs of their teams and areas of focus needs to constantly evolve their team to support strategic direction
- Proactive in discussions on piloting new technology initiatives and ways of working and providing constructive feedback; engaging support for pilots from within the PSO teams before it is rolled out to the rest of the firm
- Works with the Practice Group and legal Team Leaders to gain relevant partner and associate participation in business development initiatives
- Team management and development
- Submits requests for recruitment with guidance from the Head of Practice Support, aligned to the PSO model and business approach
- Leads on the recruitment process for new support joiners
- Encourages the use of BigHand and utilises BigHand reporting for insights and opportunities for improvements including ensuring work is being delegated and undertaken correctly
- Shares and promotes best practice to ensure consistently high quality standards are being met
- Ensures their team are attending all relevant training and applying new information to continually develop their capabilities
- Ensures continued communication on expectation of support with PSEs and fee earners
- Works with other Practice Support Managers to ensure a high level consistent service is being delivered across all teams, sharing knowledge when appropriate
- Takes the lead on performance reviews and mid-year roadmaps, gathering feedback on performance, setting SMART objectives with direct reports and holding regular catch ups to monitor
- Challenging views and managing expectations as needed to align to the competency framework
- Recognises skill gaps and training needs across their team, identifies effective training and resources to upskill as needed with a focus on evolving the support delivered to fee earners
- Deals with any capability issues/employee relation matters/return to work discussions. Conducting meetings in conjunction with, when relevant, either the PSEC or with HR depending on the situation
- Works with other Business Services teams to support the implementation of new initiatives/processes across their respective teams
- Provides PSE support within their respective teams when the need arises
- Skilled and knowledgeable on the role of the PSE support
- General approach
- Takes responsibility for ensuring technical skills and knowledge meet the requirements of the team
- ‘Go to’ contact in terms of where to source knowledge and information throughout the practice
- Leads and maintains a professional and motivated support team which will deliver a high quality and efficient service to fee earners/clients
- Develops strong communication links with all fee earners across their group to ensure optimum delivery of support
- Establishes rapport with and trust of the support team, fee earners, partners, and the teams across the wider firm
- Exercises confidentiality, discretion, and personal sensitivity in all aspects of role
- Supports and builds collaborative working relationships with their support teams and wider business and actively works for the interests of the business
- Commitment to upskilling teams through planning and facilitating regular training and knowledge sharing sessions
- Investment in developing staff through listening and responding to employee needs and delivering necessary developmental feedback in real time
Practice Manager in City of London employer: Stour Bay Partnership Limited
Contact Detail:
Stour Bay Partnership Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal field. Attend industry events, join relevant LinkedIn groups, and don’t be shy about reaching out to current employees at the firm you’re eyeing. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the firm’s culture and values. Tailor your responses to show how your experience aligns with their needs. We want to see you shine, so practice common interview questions and have examples ready that demonstrate your skills in managing teams and delivering high-quality support.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the Practice Manager position. It keeps you on their radar and shows you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, keep an eye on our site and get your application in!
We think you need these skills to ace Practice Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Practice Manager role. Highlight relevant experience and skills that align with the job description, especially in management and strategic responsibilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific initiatives you've led or participated in that relate to the responsibilities outlined in the job description.
Showcase Your Team Management Skills: Since this role involves team management and development, be sure to include examples of how you've successfully led teams in the past. Talk about your approach to performance reviews and training, as these are key aspects of the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Stour Bay Partnership Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Practice Manager. Familiarise yourself with the key tasks mentioned in the job description, like managing PSE support and leading recruitment processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Practice Manager, you'll be leading a team and ensuring high-quality support delivery. Prepare examples from your past experiences where you've successfully managed teams, implemented new initiatives, or improved processes. Highlighting these skills will show that you can handle the strategic responsibilities of the position.
✨Be Ready to Discuss Technology Initiatives
The role involves piloting new technology initiatives, so be prepared to discuss any relevant experience you have with tech in a professional setting. Think about how you've used data to drive decisions or improve team performance, and be ready to share your thoughts on how technology can enhance the practice support function.
✨Build Rapport During the Interview
Since relationship-building is crucial for this role, focus on establishing a connection with your interviewers. Be personable, engage in active listening, and ask insightful questions about their team dynamics and expectations. This will not only make you memorable but also demonstrate your ability to foster collaborative working relationships.
