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- Tasks: Lead quality assurance for CRM platforms and define test strategies.
- Company: Dynamic London-based client in the tech industry.
- Benefits: Competitive salary, flexible working hours, and career development opportunities.
- Why this job: Make a real impact on CRM solutions using cutting-edge SAP technology.
- Qualifications: Extensive CRM testing experience, leadership skills, and familiarity with testing tools.
- Other info: Join a collaborative team focused on innovation and excellence.
The predicted salary is between 60000 - 80000 £ per year.
MUST have extensive CRM Test experience in at least one ERP - ideally SAP (CX, Customer Data, Cloud).
We are seeking a highly skilled and experienced CRM Test Lead to join our London based Client. As a key member of our IT - Testing department, you will play a vital role in ensuring the highest standards of quality assurance for the CRM platform, powered by SAP CX suite and Annex Cloud Loyalty platform.
Overview
As the CRM Test Lead, you will own and elevate quality assurance across our CRM platform, defining and executing test strategies, leading end-to-end validation of implementations, integrations, and updates. You will work closely with stakeholders to deliver reliable, best-in-class CRM solutions, leveraging your deep technical expertise, robust automation frameworks, and strong leadership skills.
Required Skills
- Familiarity with other testing tools and methodologies to supplement automation efforts
- Experience with popular test management tools, such as Azure Dev Ops, JIRA
- Proven track record of end-to-end testing for CX implementations, integrations, and upgrades
- Experience defining test plans, risk assessments, traceability matrices, and exit criteria
- Demonstrated ability to lead test teams through all phases of the testing lifecycle
- Strong coaching and mentoring skills to develop junior testers
- Hands-on experience building and maintaining automated testing frameworks
CRM Test Lead (SAP CX) in London employer: Stott & May Professional Search
Contact Detail:
Stott & May Professional Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Test Lead (SAP CX) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM and SAP communities. Attend meetups or webinars to get your name out there and show off your expertise. You never know who might be looking for someone just like you!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and understanding the latest trends in CRM testing. We recommend practising common interview questions and scenarios related to SAP CX. Confidence is key, so let your knowledge shine!
✨Tip Number 3
Don’t forget to showcase your leadership skills! As a CRM Test Lead, you’ll need to demonstrate how you can guide teams through testing phases. Share examples of how you’ve mentored junior testers or led successful projects in your previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make your dream job a reality together!
We think you need these skills to ace CRM Test Lead (SAP CX) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive CRM Test experience, especially with SAP. We want to see how your skills align with the job description, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the CRM Test Lead role. Share specific examples of your leadership in testing and how you've elevated quality assurance in past roles.
Showcase Your Technical Skills: We’re looking for someone with a strong technical background, so make sure to mention your experience with test management tools like Azure Dev Ops and JIRA. Highlight any automation frameworks you’ve worked with to show us your hands-on expertise!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Stott & May Professional Search
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM systems, especially SAP CX. Be ready to discuss your previous experiences with CRM testing and how you've tackled challenges in the past. This will show that you’re not just familiar with the tools but can also apply them effectively.
✨Showcase Your Leadership Skills
As a CRM Test Lead, you'll need to demonstrate your ability to lead teams. Prepare examples of how you've successfully managed test teams, mentored junior testers, and ensured quality assurance. Highlight specific instances where your leadership made a difference in project outcomes.
✨Be Ready for Technical Questions
Expect technical questions related to test strategies, automation frameworks, and tools like Azure Dev Ops and JIRA. Brush up on these topics and be prepared to explain your approach to defining test plans and conducting risk assessments. This will help you stand out as a knowledgeable candidate.
✨Engage with Stakeholders
Demonstrate your ability to work closely with stakeholders by discussing how you’ve collaborated in the past. Share examples of how you’ve gathered requirements, communicated testing progress, and delivered reliable solutions. This shows that you understand the importance of stakeholder engagement in successful CRM implementations.