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- Tasks: Lead quality assurance for CRM platforms and define test strategies.
- Company: Dynamic London-based client in the tech industry.
- Benefits: Competitive salary, career development, and a collaborative work environment.
- Other info: Opportunity to mentor junior testers and grow your career.
- Why this job: Make a real impact on CRM solutions using SAP CX technology.
- Qualifications: Extensive CRM testing experience and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
CRM Test Lead MUST have extensive CRM Test experience in at least one ERP - ideally SAP (CX, Customer Data, Cloud). We're seeking a highly skilled and experienced CRM Test Lead to join our London based Client. As a key member of our IT - Testing department, you will play a vital role in ensuring the highest standards of quality assurance for the CRM platform, powered by SAP CX suite and Annex Cloud Loyalty platform.
Overview: As the CRM Test Lead, you will own and elevate quality assurance across our CRM platform, defining and executing test strategies, leading end-to-end validation of implementations, integrations, and updates. You will work closely with stakeholders to deliver reliable, best-in-class CRM solutions, leveraging your deep technical expertise, robust automation frameworks, and strong leadership skills.
Required Skills:
- Familiarity with other testing tools and methodologies to supplement automation efforts
- Experience with popular test management tools, such as Azure Dev Ops, JIRA
- Proven track record of end-to-end testing for CX implementations, integrations, and upgrades
- Experience defining test plans, risk assessments, traceability matrices, and exit criteria
- Demonstrated ability to lead test teams through all phases of the testing lifecycle
- Strong coaching and mentoring skills to develop junior testers
- Hands-on experience building and maintaining automated testing frameworks
CRM Test Lead (SAP CX) employer: Stott & May Professional Search
Contact Detail:
Stott & May Professional Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Test Lead (SAP CX)
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM and SAP communities. Attend meetups or webinars to meet potential employers and get your name out there. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your testing strategies and successful projects. This is your chance to demonstrate your expertise in CRM testing and automation frameworks. We recommend having this ready when you apply through our website!
✨Tip Number 3
Prepare for interviews by brushing up on common CRM testing scenarios. Think about how you would handle specific challenges in SAP CX implementations. We suggest practising with a friend or mentor to build your confidence!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds. Remember, we’re rooting for you to land that CRM Test Lead position!
We think you need these skills to ace CRM Test Lead (SAP CX)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive CRM Test experience, especially with SAP. We want to see how your skills align with the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the CRM Test Lead role. Share specific examples of your leadership in testing and how you've elevated quality assurance in past roles.
Showcase Your Technical Skills: Don’t forget to mention your familiarity with testing tools like Azure Dev Ops and JIRA. We love seeing candidates who can demonstrate their hands-on experience with automation frameworks and test management tools!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Stott & May Professional Search
✨Know Your CRM Inside Out
Make sure you brush up on your CRM Test experience, especially with SAP CX. Be ready to discuss specific projects where you've defined test strategies and led end-to-end testing. Highlight your familiarity with the tools mentioned in the job description, like Azure Dev Ops and JIRA.
✨Showcase Your Leadership Skills
As a CRM Test Lead, you'll need to demonstrate strong leadership. Prepare examples of how you've coached and mentored junior testers in the past. Think about situations where your guidance made a significant impact on the team's performance or project outcomes.
✨Prepare for Technical Questions
Expect technical questions related to test plans, risk assessments, and automation frameworks. Brush up on your knowledge of these areas and be ready to explain your thought process when defining exit criteria or traceability matrices. This will show your depth of understanding and expertise.
✨Engage with Stakeholders
Since you'll be working closely with stakeholders, prepare to discuss how you've effectively communicated and collaborated with them in previous roles. Think of examples where your input helped deliver reliable CRM solutions, and be ready to share how you handle feedback and adapt to changes.