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- Tasks: Transform contact centre capabilities by deploying and configuring Freshdesk solutions.
- Company: Join a dynamic team focused on innovative CRM solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing customer support with cutting-edge technology.
- Qualifications: Experience with Freshdesk and strong problem-solving skills.
- Other info: Be part of a collaborative environment that values innovation and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Are you a seasoned Freshdesk specialist with a passion for deploying innovative CRM solutions? We are seeking an experienced Freshdesk CRM Consultant to play a pivotal role in transforming internal contact centre capabilities. Join a dynamic, dedicated team and leverage your expertise to support the deployment, configuration, and ongoing development of Freshdesk across the organisation.
Freshdesk Consultant in Liverpool employer: Stott & May Professional Search Limited
Contact Detail:
Stott & May Professional Search Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freshdesk Consultant in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM space, especially those who have experience with Freshdesk. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past Freshdesk projects and successes. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common Freshdesk scenarios. Think about how you would tackle specific challenges and be ready to share your thought process during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Freshdesk Consultant in Liverpool
Some tips for your application 🫡
Show Your Freshdesk Expertise: Make sure to highlight your experience with Freshdesk in your application. We want to see how you've deployed and configured CRM solutions in the past, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for this role. Use the job description as a guide and align your skills and experiences with what we’re looking for. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and how they fit the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stott & May Professional Search Limited
✨Know Your Freshdesk Inside Out
Make sure you’re well-versed in all the features and functionalities of Freshdesk. Brush up on your knowledge about ticketing systems, automation, and reporting tools. Being able to discuss specific use cases or past experiences with Freshdesk will show your expertise.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've tackled challenges in previous roles, especially those related to CRM solutions. Think of examples where you improved processes or resolved issues using Freshdesk. This will demonstrate your ability to think critically and adapt.
✨Understand the Company’s Needs
Research the company and its contact centre operations. Tailor your responses to show how your skills can specifically benefit their team. Highlight any relevant experience that aligns with their goals for deploying and configuring Freshdesk.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company’s vision for Freshdesk. This not only shows your interest but also helps you gauge if the company is the right fit for you. Consider asking about their current challenges with Freshdesk or future plans for CRM development.
