At a Glance
- Tasks: Transform contact centre capabilities by deploying and configuring Freshdesk solutions.
- Company: Join a dynamic team focused on innovative CRM solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing customer service experiences with Freshdesk.
- Qualifications: Experience with Freshdesk and strong problem-solving skills.
- Other info: Be part of a supportive environment that values innovation and collaboration.
The predicted salary is between 36000 - 60000 Β£ per year.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Are you a seasoned Freshdesk specialist with a passion for deploying innovative CRM solutions? We are seeking an experienced Freshdesk CRM Consultant to play a pivotal role in transforming internal contact centre capabilities. Join a dynamic, dedicated team and leverage your expertise to support the deployment, configuration, and ongoing development of Freshdesk across the organisation.
Freshdesk Consultant in Leeds employer: Stott & May Professional Search Limited
Contact Detail:
Stott & May Professional Search Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Freshdesk Consultant in Leeds
β¨Tip Number 1
Network like a pro! Reach out to your connections in the CRM space and let them know you're on the lookout for Freshdesk Consultant roles. You never know who might have the inside scoop on an opportunity!
β¨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your Freshdesk projects and successes. This will give potential employers a clear view of what you can bring to the table.
β¨Tip Number 3
Prepare for interviews by brushing up on common Freshdesk scenarios and solutions. Be ready to discuss how you've tackled challenges in previous roles and how you can apply that experience to their needs.
β¨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the latest Freshdesk Consultant positions. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Freshdesk Consultant in Leeds
Some tips for your application π«‘
Show Your Freshdesk Expertise: Make sure to highlight your experience with Freshdesk in your application. We want to see how you've deployed and configured CRM solutions in the past, so donβt hold back on those details!
Tailor Your Application: Take a moment to customise your application for this role. Use the job description as a guide and align your skills and experiences with what weβre looking for. It shows us youβre genuinely interested!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and how you can contribute to our team.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Stott & May Professional Search Limited
β¨Know Your Freshdesk Inside Out
Make sure youβre well-versed in all the features and functionalities of Freshdesk. Brush up on your knowledge about ticketing systems, automation, and reporting tools. Being able to discuss specific use cases or past experiences with Freshdesk will show your expertise.
β¨Showcase Your Problem-Solving Skills
Prepare to discuss how you've tackled challenges in previous roles, especially those related to CRM solutions. Think of examples where you improved processes or resolved issues using Freshdesk. This will demonstrate your ability to think critically and adapt.
β¨Understand the Companyβs Needs
Research the company and its contact centre operations. Tailor your responses to show how your skills can specifically benefit their team. Mention any relevant experience that aligns with their goals for deploying and configuring Freshdesk.
β¨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about their current challenges with Freshdesk or what success looks like for them. This shows your genuine interest in the position and helps you gauge if itβs the right fit for you.