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- Tasks: Provide hands-on support for incident resolution and patch management.
- Company: Join a leading IT End User Services team in a dynamic environment.
- Benefits: Competitive rate of £285/day with potential for remote work options.
- Why this job: Be part of a collaborative culture while enhancing your technical skills.
- Qualifications: Experience in SCCM and 3rd line support is essential.
- Other info: Contract duration is 6 months, starting on 01/05/2025.
The predicted salary is between 54000 - 84000 £ per year.
Location: Coventry, Gaydon, Solihull | Rate: £285/day | Start: 01/05/2025 | Duration: 6 months
My client is seeking two experienced Digital Workplace Support Engineers (3rd Line) to join their IT End User Services team onsite. You'll provide hands-on support, focusing on incident resolution, patch management, SCCM infrastructure, and co-management.
Key skills:
- SCCM
- Incident resolution
- Patch management
- Co-management
Digital Support Engineer SCCM (3rd Line) employer: Stott & May Professional Search Limited
Contact Detail:
Stott & May Professional Search Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Engineer SCCM (3rd Line)
✨Tip Number 1
Familiarise yourself with SCCM and its functionalities. Being able to discuss specific features or recent updates during your interview can demonstrate your expertise and enthusiasm for the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of examples where you've successfully resolved complex IT issues, particularly those related to incident resolution and patch management, as these are key aspects of the job.
✨Tip Number 4
Stay updated on industry trends and best practices in digital workplace support. Being knowledgeable about the latest technologies and methodologies will not only impress your interviewers but also show your commitment to continuous learning.
We think you need these skills to ace Digital Support Engineer SCCM (3rd Line)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Digital Support Engineer position. Tailor your application to highlight your relevant experience in incident resolution, patch management, and SCCM infrastructure.
Craft a Targeted CV: Ensure your CV is tailored specifically for this role. Emphasise your experience with 3rd line support, any relevant certifications, and specific projects where you've successfully managed SCCM or similar technologies.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements and provide examples of past experiences that demonstrate your ability to excel in this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a technical support role.
How to prepare for a job interview at Stott & May Professional Search Limited
✨Show Your Technical Expertise
Make sure to brush up on your knowledge of SCCM and related technologies. Be prepared to discuss specific incidents you've resolved in the past, as well as your approach to patch management and infrastructure support.
✨Demonstrate Problem-Solving Skills
During the interview, you may be presented with hypothetical scenarios or real-world problems. Think aloud as you work through these challenges, showcasing your analytical skills and ability to troubleshoot effectively.
✨Highlight Team Collaboration
As a Digital Workplace Support Engineer, you'll be part of a team. Share examples of how you've successfully collaborated with colleagues in previous roles, especially in high-pressure situations where teamwork was essential for incident resolution.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT End User Services team and their current challenges. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
