At a Glance
- Tasks: Lead change management for ServiceNow, ensuring smooth adoption and operational readiness.
- Company: Join a leading organisation driving major transformation programmes.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with international exposure and collaboration across diverse teams.
- Why this job: Be at the forefront of exciting IT transformations and make a real impact.
- Qualifications: Experience in ServiceNow change management and strong communication skills.
The predicted salary is between 60000 - 80000 € per year.
A leading organisation are looking for a ServiceNow Change Manager to work on a major transformation programme. As the ServiceNow Change Manager you are responsible for ensuring the business is prepared to adopt and operate effectively within the ServiceNow platform at go-live and beyond. You will have experience translating ServiceNow delivery into clear operational impact, drive business readiness, and ensure process, role, and operational ownership is established across ITSM, CSM, Service Catalog, portals, workflows, automations, and integrations.
Working across IT, business functions, operational teams, and regional stakeholders, you will ensure users understand what is changing, what is expected from them, and how ServiceNow will support day-to-day operations.
Responsibilities- Change and Impact Management
- Readiness and Adoption
- Training & Knowledge Enablement
- Stakeholder Engagement
- Communication (Own the operational communication approach aligned to ServiceNow programme delivery and approved governance)
- Communication (Ensure communication clearly explains operational changes, impacts, benefits, and expectations for end users)
- Governance and Ways of Working
- Strong hands-on organizational change management delivery experience on ServiceNow programmes
- Ability to translate complex ServiceNow design into clear operational and business impact
- Strong stakeholder engagement, facilitation, and communication skills
- Comfortable driving structure, governance, and operational readiness activities across multiple teams
- Proven experience in organizational change management within large-scale IT transformation or enterprise service management programmes
- Experience with enterprise-wide ServiceNow implementations including ITSM, CSM, Service Catalog, portals, workflows, and automation
- Experience working within international or multi-country operational environments
If you are a ServiceNow Change Manager looking to join a fast, exciting project, then send your CV to be considered for this role.
ServiceNow Change Manager in Bedford employer: Stott & May Professional Search Limited
Join a leading organisation that prioritises employee growth and development, offering a dynamic remote work environment for the ServiceNow Change Manager role. With a strong focus on collaboration and innovation, you will be part of a transformative journey that not only enhances your skills but also contributes to meaningful change across the business. Enjoy a culture that values communication, stakeholder engagement, and operational excellence, ensuring you are well-equipped to drive impactful results.
Contact Detail:
Stott & May Professional Search Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Change Manager in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to change management and ServiceNow. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on how you've driven business readiness and stakeholder engagement in past roles. This will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Change Manager in Bedford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the ServiceNow Change Manager role. Highlight your experience with organizational change management and how you've driven business readiness in past projects. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills:Since communication is key in this role, use your application to demonstrate your ability to convey complex information clearly. Include examples of how you've engaged stakeholders and communicated operational changes effectively in previous roles.
Highlight Relevant Experience:Don’t forget to mention your hands-on experience with ServiceNow implementations. We’re interested in how you’ve translated ServiceNow delivery into operational impact, so be specific about your contributions and achievements in this area.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Stott & May Professional Search Limited
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow platform, especially its ITSM, CSM, and automation features. Brush up on how these elements translate into operational impacts, as you’ll need to demonstrate your understanding of their significance during the interview.
✨Showcase Your Change Management Experience
Prepare specific examples from your past roles where you successfully managed change within an organisation. Highlight how you engaged stakeholders, communicated changes, and ensured readiness and adoption across teams. This will show that you can handle the responsibilities of the role effectively.
✨Engage with Stakeholders
Be ready to discuss how you’ve previously engaged with various stakeholders. Think about how you facilitated discussions, gathered feedback, and ensured everyone was on board with changes. This is crucial for a ServiceNow Change Manager, so have some solid examples at hand.
✨Communicate Clearly and Confidently
Practice explaining complex concepts in simple terms. You’ll need to convey operational changes and their benefits clearly to end users. During the interview, focus on your communication style and ensure it aligns with the expectations of the role.
