Support Engineer (SC cleared) in London

Support Engineer (SC cleared) in London

London Full-Time 40500 - 49500 £ / year (est.) On-site
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At a Glance

  • Tasks: Provide top-notch support for applications and systems in a dynamic engineering team.
  • Company: Join a leading tech firm in central London with a focus on innovation.
  • Benefits: Earn up to £800 per day, with opportunities for professional growth.
  • Other info: Full-time onsite role with a chance to work on exciting projects until 2027.
  • Why this job: Make a real difference by solving technical challenges and enhancing systems.
  • Qualifications: Must have SC clearance and strong troubleshooting skills.

The predicted salary is between 40500 - 49500 £ per year.

Candidates must hold an active SC clearance and be willing to undergo DV clearance. You are able to start the project on SC, whilst the DV is in process.

Start: ASAP

Duration: until end of April 2027

Location: full time onsite in central London

Rate: up to £800 per day (inside IR35)

Clearance: UKSV SC required, with candidates in the DV pipeline

Key Responsibilities:

  • Provide day-to-day application and system support within a small engineering team.
  • Manage incidents, problems, service requests and system changes.
  • Diagnose and resolve technical issues, maintaining service levels and system availability.
  • Support system enhancements, upgrades, patching and proactive maintenance.
  • Liaise with clients, technical teams and third-party suppliers.
  • Produce service reports, technical documentation and incident reviews.
  • Identify opportunities for service improvements and manage technical risks.
  • Provide technical guidance and support to other engineers.

Essential Skills & Experience:

  • ITIL 4 Foundation.
  • Linux.
  • Apache NiFi.
  • Strong troubleshooting and problem-solving skills.
  • Proactive, adaptable and able to work independently with minimal supervision.
  • Good communication and stakeholder management skills.

Desirable Experience:

  • Active Directory, DNS and network routing.
  • IPsec, cryptography and PKI/certificate management.
  • Cisco IOS, Docker and VMware.
  • MySQL, MongoDB and ELK Stack.
  • Jira and infrastructure technologies.
  • Software development lifecycles and technical assurance.

Support Engineer (SC cleared) in London employer: Stott & May Professional Search Limited (TJ)

Stott & May Professional Search Limited (TJ) is an attractive employer due to its focus on data-driven transformation projects, providing employees with the chance to work on impactful initiatives. The company promotes a collaborative work culture and offers competitive compensation, making it a desirable place for professionals seeking growth in their careers.

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Contact Details:

Stott & May Professional Search Limited (TJ) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Engineer (SC cleared) in London

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Stott & May Professional Search Limited (TJ) values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges Stott & May Professional Search Limited (TJ) might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Stott & May Professional Search Limited (TJ)!

✨Direct Apply to Stott & May Professional Search Limited (TJ)

Let's not forget to apply directly through the Stott & May Professional Search Limited (TJ) website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Support Engineer (SC cleared) in London

SC Clearance
ITIL 4 Foundation
Linux
Apache NiFi
Troubleshooting Skills
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Stott & May Professional Search Limited (TJ).

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Stott & May Professional Search Limited (TJ). Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Stott & May Professional Search Limited (TJ)

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.