At a Glance
- Tasks: Lead ecommerce trading performance and optimise customer journeys across digital channels.
- Company: Dynamic fashion retail and ecommerce business based in London.
- Benefits: Competitive salary, hybrid work model, and opportunities for team development.
- Other info: Collaborative culture focused on innovation and commercial success.
- Why this job: Join a fast-paced environment and drive sustainable growth in a leading fashion brand.
- Qualifications: 5+ years in ecommerce trading with strong analytical and leadership skills.
The predicted salary is between 60000 - 75000 £ per year.
Location: London, UK (Hybrid – 4 Days Onsite)
Salary: Competitive
Overview
We are partnering with a leading fashion retail and ecommerce business to appoint a Senior Ecommerce Trading Manager to take ownership of onsite trading performance across multiple digital channels and consumer brands. This is a senior, hands-on ecommerce leadership role suited to someone who thrives within fast-paced retail environments and is passionate about delivering sustainable commercial growth through strong trading execution, customer experience and team leadership. Reporting directly to the Director of Ecommerce, the successful candidate will lead onsite trading strategy, forecasting, promotional planning and performance optimisation across websites, apps and digital concession channels.
Key Responsibilities
- Own and deliver online sales performance across multiple digital channels
- Develop and manage trading forecasts, identifying risks and commercial opportunities
- Lead onsite trading activity including promotions, campaigns and product launches
- Support major trading events and peak periods through robust planning and analysis
- Work closely with Buying, Merchandising, Marketing and Operations teams to align stock, messaging and execution
- Optimise onsite customer journeys, UX and merchandising to improve conversion and revenue performance
- Own the onsite trading and content calendar across all digital touchpoints
- Lead testing and optimisation initiatives to improve user experience and onsite engagement
- Ensure brand consistency and strong storytelling across all ecommerce platforms
- Own onsite trading and performance reporting across all ecommerce channels
- Use analytics and web tools to identify trends, opportunities and performance improvements
- Translate trading insight into clear commercial actions and recommendations
- Maintain high standards of reporting accuracy, consistency and commercial focus
- Lead and develop a high-performing ecommerce trading team
- Set clear expectations, accountability and performance objectives
- Support team development through coaching and continuous improvement initiatives
- Foster a collaborative and commercially driven team culture
Skills & Experience
- Minimum 5 years’ ecommerce trading experience within retail, fashion or a fast-paced ecommerce environment
- Proven experience managing onsite performance across multiple digital channels
- Strong commercial and analytical capability with forecasting experience
- Experience managing and developing teams within ecommerce functions
- Strong understanding of UX, CX and onsite optimisation principles
- Advanced Excel skills with strong reporting and presentation capability
- Strong working knowledge of Google Analytics and ecommerce performance tools
- Experience balancing brand storytelling with commercial trading performance
- Excellent organisation, communication and stakeholder management skills
Desirable
- Experience with Fredhopper, Attraqt, ContentSquare, SAP Hybris and/or Shopify
- Understanding of product lifecycle and supply chain processes
- Experience within fashion, footwear or lifestyle retail environments
Personal Attributes
- Commercially driven with strong ownership mentality
- Comfortable operating within fast-paced and high-pressure environments
- Strategic thinker with a long-term mindset toward sustainable growth
- Strong attention to detail and decision-making capability
- Collaborative, resilient and proactive approach to leadership and problem-solving
Senior Manager Ecommerce employer: Stott and May
As a leading fashion retail and ecommerce business based in London, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. Our employees benefit from competitive salaries, hybrid working arrangements, and ample opportunities for professional growth, all while being part of a passionate team dedicated to delivering exceptional customer experiences and driving sustainable commercial success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager Ecommerce
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Stott and May are looking for when hiring for a Senior Manager Ecommerce.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Stott and May for the Senior Manager Ecommerce, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Stott and May as a Senior Manager Ecommerce, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Stott and May’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior Manager Ecommerce.
We think you need these skills to ace Senior Manager Ecommerce
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Stott and May, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Stott and May's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Stott and May. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Stott and May
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Stott and May uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Stott and May. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
