At a Glance
- Tasks: Lead a team to innovate and transform information services through agile methods.
- Company: Dynamic organisation focused on user-centric service development.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Join a fast-paced environment with a focus on collaboration and creativity.
- Why this job: Make a real impact by shaping the future of information services with cutting-edge technology.
- Qualifications: Experience in innovation, service design, and agile delivery is essential.
The predicted salary is between 50000 - 65000 € per year.
We’re seeking a Senior Service Development Lead to establish and lead a new service development unit focused on transforming how information services are designed and delivered. You’ll drive innovation through agile, test-and-learn approaches, focusing on personalised user journeys and omni-channel, AI-informed delivery.
What you’ll do:
- Build and lead a multidisciplinary team (3–5 reports) delivering agile, sprint-based innovation.
- Develop and prototype new services using design thinking and rapid testing.
- Co-lead strategic initiatives to improve user journeys and engagement.
- Collaborate across teams to embed new ways of working.
- Use data, insight and user research to shape decisions and measure impact.
- Manage budgets and commission specialist support where needed.
What you’ll bring:
- Proven experience delivering innovation from concept to launch.
- Strong background in service design, agile delivery, and human-centred design.
- Experience running design sprints and iterative development cycles.
- Ability to use data and analytics to drive decisions.
- Excellent stakeholder management and facilitation skills.
- Interest in applying AI within digital or content services.
- Comfortable working in fast-paced, evolving environments.
Desirable:
- Experience in health or charity sectors.
- Training in design thinking or innovation methodologies.
Innovation Manager in London employer: Stott and May
As an Innovation Manager at our Stratford location, you will be part of a dynamic and forward-thinking team dedicated to transforming information services through innovative design and agile methodologies. We pride ourselves on fostering a collaborative work culture that encourages creativity and personal growth, offering ample opportunities for professional development and the chance to make a meaningful impact in the health and charity sectors. With high-flex working arrangements, we ensure a healthy work-life balance while empowering our employees to lead change and drive user engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Innovation Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your experience in service design and innovation. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to agile delivery and user-centred design. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Innovation Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in service design and agile delivery. We want to see how your skills align with the role of Innovation Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Innovation Skills:Since this role is all about driving innovation, be sure to include examples of how you've successfully led projects from concept to launch. We love seeing your creative problem-solving skills in action, so share those design sprints and user journey improvements!
Use Data to Your Advantage:We’re keen on candidates who can leverage data and analytics to inform decisions. Include specific instances where you’ve used insights to shape a project or improve user engagement. This will really help us see your analytical side!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Stott and May
✨Know Your Innovation Stuff
Make sure you brush up on the latest trends in service design and agile methodologies. Be ready to discuss how you've successfully led innovation projects in the past, especially those that involved user-centred design and rapid prototyping.
✨Showcase Your Team Leadership Skills
Prepare examples of how you've built and led multidisciplinary teams. Highlight your experience in managing diverse skill sets and fostering collaboration, as this role requires strong team dynamics to drive innovation.
✨Data is Your Best Friend
Be prepared to talk about how you've used data and analytics to inform your decisions in previous roles. Bring specific examples of how data-driven insights have shaped your approach to service development and user engagement.
✨Embrace the Agile Mindset
Familiarise yourself with agile principles and be ready to discuss how you've implemented them in your work. Share your experiences with design sprints and iterative cycles, and how these methods have led to successful outcomes in your projects.
