At a Glance
- Tasks: Provide technical support and troubleshoot issues for in-house tools.
- Company: Leading MarTech company in Greater London with a dynamic work culture.
- Benefits: Competitive salary, perks, and a strong support system for employees.
- Why this job: Join a diverse team and enhance your skills in a fast-paced environment.
- Qualifications: Strong SQL skills and experience with relational databases required.
- Other info: Great opportunity for career growth and development.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading MarTech company based in Greater London is seeking an Application Support Analyst to ensure smooth operation of in-house tools. The role includes providing technical support, solving issues, and managing tickets using Jira.
Candidates should have strong SQL skills, experience with relational databases, and expertise in troubleshooting.
The position includes a competitive salary and various perks, fostering a dynamic and diverse work environment with a strong support system for employees.
Application Support Engineer - SQL, Cloud & APIs employer: Storyteq
Contact Detail:
Storyteq Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Application Support Engineer - SQL, Cloud & APIs
β¨Tip Number 1
Get familiar with the tools and technologies mentioned in the job description. Brush up on your SQL skills and understand how APIs work, as this will help you stand out during interviews.
β¨Tip Number 2
Practice common troubleshooting scenarios related to application support. We recommend simulating real-life issues you might face in the role, so you can confidently demonstrate your problem-solving skills.
β¨Tip Number 3
Network with current employees or others in the industry. Reach out on LinkedIn or attend relevant meetups to gain insights about the company culture and what they value in a candidate.
β¨Tip Number 4
Apply through our website for the best chance of landing the job. Tailor your approach to highlight your experience with Jira and relational databases, showing that you're ready to hit the ground running!
We think you need these skills to ace Application Support Engineer - SQL, Cloud & APIs
Some tips for your application π«‘
Show Off Your SQL Skills: Make sure to highlight your SQL expertise in your application. We want to see how you've used SQL in past roles, so share specific examples that demonstrate your problem-solving abilities.
Tailor Your Application: Donβt just send a generic CV and cover letter. We love it when candidates tailor their applications to the role. Mention your experience with relational databases and troubleshooting, and how they relate to the position.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon unless itβs relevant to the role. Make it easy for us to see why youβre a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team.
How to prepare for a job interview at Storyteq
β¨Know Your SQL Inside Out
Make sure you brush up on your SQL skills before the interview. Be prepared to answer technical questions or even solve problems on the spot. Practising common SQL queries and understanding how they apply to real-world scenarios will give you a solid edge.
β¨Familiarise Yourself with Jira
Since managing tickets using Jira is part of the role, itβs a good idea to get comfortable with the platform. If you havenβt used it before, check out some tutorials or guides online. Being able to discuss your experience with ticket management will show that youβre ready to hit the ground running.
β¨Showcase Your Troubleshooting Skills
Prepare to discuss specific examples where youβve successfully troubleshot issues in the past. Think about the steps you took, the tools you used, and how you communicated with your team. This will demonstrate your problem-solving abilities and your approach to technical challenges.
β¨Understand the Company Culture
Research the MarTech company and its work environment. Knowing their values and what they prioritise can help you tailor your answers to fit their culture. Be ready to explain why youβd be a great fit for their dynamic and diverse team.