Strategic Enterprise eCommerce Success Manager

Strategic Enterprise eCommerce Success Manager

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
StoryStream

At a Glance

  • Tasks: Manage enterprise eCommerce clients and ensure successful platform adoption.
  • Company: Join StoryStream, a leader in customer success for top brands.
  • Benefits: Competitive salary and comprehensive benefits package.
  • Other info: Opportunity to work in a dynamic environment with leading eCommerce brands.
  • Why this job: Engage with iconic brands like ASOS and John Lewis while driving client success.
  • Qualifications: 5+ years in customer success within a SaaS environment and strong data skills.

The predicted salary is between 60000 - 80000 Β£ per year.

StoryStream is seeking a Customer Success Manager to manage a portfolio of enterprise eCommerce clients in Greater London. You will deepen client engagement and ensure successful platform adoption, working closely with brands like ASOS and John Lewis.

The ideal candidate has over 5 years of experience in a customer success role within a SaaS business, strong stakeholder management skills, and a high data literacy to drive impactful client narratives.

A competitive salary and a comprehensive benefits package are also offered.

Strategic Enterprise eCommerce Success Manager employer: StoryStream

At StoryStream, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant Greater London area, we provide our employees with ample growth opportunities, competitive salaries, and a comprehensive benefits package, all while working with renowned brands like ASOS and John Lewis. Join us to be part of a forward-thinking team dedicated to driving success for our enterprise eCommerce clients.

StoryStream

Contact Details:

StoryStream Recruitment Team

We think you need these skills to ace Strategic Enterprise eCommerce Success Manager

Customer Success Management
Stakeholder Management
Data Literacy
SaaS Experience
Client Engagement
Platform Adoption
Analytical Skills