Server

Birmingham Full-Time No home office possible
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At a Glance

  • Tasks: Serve meals, maintain cleanliness, and ensure excellent customer service.
  • Company: Join a caring company dedicated to enhancing the lives of seniors across multiple states.
  • Benefits: Enjoy a supportive work environment with opportunities for advancement and teamwork.
  • Why this job: Make a difference in residents' lives while developing your skills in a vibrant community.
  • Qualifications: No prior experience required; just bring a friendly attitude and a passion for service.
  • Other info: Flexible hours available; perfect for students looking to gain experience.

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As a Server, you will perform a variety of food service functions and maintain clean and sanitary conditions of service area, facilities and equipment. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility.

Required Experience for Server:

  • Prior restaurant experience is preferred but not required.
  • Must be friendly, provide excellent customer service and consistently display an attitude, which fosters a teamwork environment.

Primary Responsibilities for Server:

  • Serve meals in a professional manner, demonstrating a genuine concern to please residents and guests.
  • Follow safe food handling and sanitation practices.
  • Perform all side work and setup/breakdown duties as assigned.
  • Ensure that residents and guests receive high quality food in a timely fashion.
  • Maintain a positive attitude, demonstrate professional behavior, and practice good personal hygiene.
  • Wait on tables and assist other staff as needed.
  • Tactfully and professionally, handle resident concerns and complaints.
  • Follow all Dining Services Standards of service.

General Working Conditions:

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires employee to effectively present information in one-on-one a small group situation with residents, guests, and other associates. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. Employee must be able to read, write, and speak fluent English. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

Connecting Seniors, Families and Communities

For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, weve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.

Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.

It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just does their job The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.

We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.

If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

Click on glassdoor to see our employee testimonials

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Server employer: StoryPoint

At CommonSail Investment Group, we pride ourselves on being an exceptional employer that values the contributions of our team members. Our work culture is built on collaboration and empowerment, allowing employees to thrive in a supportive environment where every moment counts. With opportunities for growth and a commitment to making meaningful connections with residents and their families, joining us as a Server means becoming part of a family dedicated to creating extraordinary experiences every day.
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Contact Detail:

StoryPoint Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Server

✨Tip Number 1

Familiarise yourself with the dining services standards mentioned in the job description. Understanding these standards will help you demonstrate your commitment to high-quality service during any interviews or interactions with our team.

✨Tip Number 2

Showcase your customer service skills by sharing specific examples from your past experiences. Even if you don't have restaurant experience, any role where you've interacted with customers can highlight your ability to provide excellent service.

✨Tip Number 3

Emphasise your teamwork abilities. Since this role requires collaboration with other staff members, be prepared to discuss how you've successfully worked in teams before and how you can contribute to a positive work environment.

✨Tip Number 4

Research our company culture and values. Understanding our mission to create exceptional experiences for residents will allow you to align your answers with what we value, making you a more attractive candidate.

We think you need these skills to ace Server

Customer Service Skills
Teamwork
Food Safety Knowledge
Attention to Detail
Communication Skills
Time Management
Problem-Solving Skills
Positive Attitude
Professionalism
Ability to Multitask
Adaptability
Basic Math Skills
Personal Hygiene Awareness
Conflict Resolution Skills

Some tips for your application 🫡

Highlight Relevant Experience: Even if you don't have prior restaurant experience, emphasise any customer service roles you've held. Mention specific instances where you demonstrated friendliness and teamwork.

Showcase Your Attitude: In your application, convey a positive attitude and a genuine desire to serve others. Use phrases that reflect your commitment to providing excellent customer service and creating memorable experiences.

Tailor Your CV: Make sure your CV is tailored to the Server position. Include any relevant skills such as communication, problem-solving, and the ability to work in a fast-paced environment. Highlight your ability to follow safe food handling practices.

Craft a Strong Cover Letter: Write a cover letter that reflects your passion for serving others and your alignment with the company's mission. Mention how you can contribute to creating exceptional moments for residents and guests.

How to prepare for a job interview at StoryPoint

✨Show Your Customer Service Skills

As a Server, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether in a restaurant or another setting. Highlight your ability to connect with people and make their experience enjoyable.

✨Demonstrate Teamwork

This role requires a strong sense of teamwork. During the interview, discuss instances where you've worked collaboratively with others. Emphasise your willingness to assist colleagues and contribute to a positive work environment.

✨Understand Food Safety Practices

Familiarise yourself with safe food handling and sanitation practices. You might be asked about these during the interview, so showing that you understand their importance will demonstrate your readiness for the role.

✨Maintain a Positive Attitude

A positive attitude is essential in this position. Be sure to convey your enthusiasm for the role and your commitment to creating exceptional experiences for residents and guests. This can set you apart from other candidates.

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