At a Glance
- Tasks: Serve meals, maintain cleanliness, and ensure a great dining experience for residents and guests.
- Company: Join a caring company dedicated to enhancing the lives of seniors across multiple states.
- Benefits: Enjoy a supportive work environment with opportunities for advancement and personal growth.
- Why this job: Be part of a team that values service, teamwork, and making every moment special for others.
- Qualifications: No prior experience needed; just bring your friendly attitude and passion for customer service.
- Other info: This role involves standing for long periods and interacting with residents in a lively atmosphere.
Overview
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As a Server, you will perform a variety of food service functions and maintain clean and sanitary conditions of service area, facilities and equipment. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility.
Responsibilities
- Serve meals in a professional manner, demonstrating a genuine concern to please residents and guests.
- Follow safe food handling and sanitation practices.
- Perform all side work and setup/breakdown duties as assigned.
- Ensure that residents and guests receive high quality food in a timely fashion.
- Maintain a positive attitude, demonstrate professional behavior, and practice good personal hygiene.
- Wait on tables and assist other staff as needed.
- Tactfully and professionally, handle resident concerns and complaints.
- Follow all Dining Services Standards of service.
Qualifications
- Prior restaurant experience is preferred but not required.
- Must be friendly, provide excellent customer service and consistently display an attitude, which fosters a teamwork environment.
General Working Conditions
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires employee to effectively present information in one-on-one a small group situation with residents, guests, and other associates. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. Employee must be able to read, write, and speak fluent English. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
About Us
Connecting Seniors, Families and Communities
For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, weβve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.
Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.
It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just βdoes their jobβ The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.
We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.
If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
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Server employer: StoryPoint Group
Contact Detail:
StoryPoint Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Server
β¨Tip Number 1
Familiarise yourself with the dining services standards mentioned in the job description. Understanding these standards will help you demonstrate your commitment to high-quality service during any interviews or interactions with our team.
β¨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. This will highlight your ability to maintain a positive attitude and professionalism, which are key traits we value.
β¨Tip Number 3
Research our company culture and values, especially our six pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. Being able to discuss how you align with these values can set you apart from other candidates.
β¨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for your interview with us.
We think you need these skills to ace Server
Some tips for your application π«‘
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in food service or customer interaction. Emphasise skills like teamwork, communication, and a positive attitude, which are crucial for the Server role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for serving others and your commitment to providing excellent customer service. Mention any previous experience in similar roles, even if it's informal, to demonstrate your suitability for the position.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as safe food handling, maintaining cleanliness, and handling resident concerns. Use specific examples to illustrate how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Server.
How to prepare for a job interview at StoryPoint Group
β¨Show Your Passion for Service
During the interview, express your genuine love for serving others. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles or experiences.
β¨Demonstrate Teamwork Skills
Highlight your ability to work well in a team environment. Discuss instances where you collaborated with colleagues to achieve a common goal, as this role requires a strong sense of teamwork.
β¨Prepare for Common Scenarios
Be ready to discuss how you would handle various situations, such as dealing with difficult customers or managing multiple tables at once. This shows that you can think on your feet and maintain professionalism under pressure.
β¨Emphasise Hygiene and Safety Practices
Since food safety is crucial in this role, be prepared to talk about your understanding of safe food handling and sanitation practices. Mention any relevant training or experiences that demonstrate your commitment to maintaining a clean service area.