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- Tasks: Provide top-notch customer service and ensure a welcoming environment for all visitors.
- Company: Join a vibrant team at Storyhouse in the Park, dedicated to visitor experience.
- Benefits: Earn £13.50 per hour with a permanent contract and flexible hours.
- Other info: Be part of a supportive team in a dynamic and inclusive setting.
- Why this job: Make a difference by creating memorable experiences for every visitor.
- Qualifications: Passion for customer service and a friendly, approachable attitude.
The predicted salary is between 28000 - 28000 £ per year.
As part of our Visitor Services Team, this is a customer facing role, responsible for upholding our excellent standards of customer service, access, presentation and safety across all public areas. As Visitor Services Assistant you will support in delivering a welcoming, inclusive and high-quality experience for every visitor. The role ensures the smooth day-to-day operation of the building and Storyhouse in the Park, helping to create an environment where all visitors feel safe and cared for.
Salary: £13.50 per hour
Contract: 24 hours per week, permanent.
Visitor Services Assistant employer: STORYHOUSE
Contact Detail:
STORYHOUSE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Services Assistant
✨Tip Number 1
Get to know the company! Research Storyhouse in the Park and its values. When you walk in for your interview, show us that you understand our mission to create a welcoming environment for all visitors.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear how you can contribute to our high standards of service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you come in. It shows us that you take the role seriously and are ready to represent our team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re genuinely interested in the position and appreciate the opportunity to chat with us.
We think you need these skills to ace Visitor Services Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to create a welcoming environment for visitors.
Be Personable and Approachable: In your application, let your personality shine through! We’re looking for someone who can connect with people easily, so don’t be afraid to show us your friendly side.
Tailor Your Application: Take the time to customise your application for this role. Mention specific aspects of the job description that resonate with you and how you can contribute to our Visitor Services Team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at STORYHOUSE
✨Know Your Customer Service Basics
Brush up on the key principles of excellent customer service. Be ready to share examples of how you've handled difficult situations or gone above and beyond for a customer. This will show that you understand the importance of creating a welcoming and inclusive environment.
✨Familiarise Yourself with the Venue
Take some time to research Storyhouse in the Park and its offerings. Knowing about the facilities, events, and services provided will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Team Spirit
As part of a team, it's crucial to highlight your ability to work well with others. Prepare to discuss past experiences where you collaborated effectively with colleagues to enhance visitor experiences or solve problems together.
✨Prepare Questions for Them
Interviews are a two-way street! Think of thoughtful questions to ask about the Visitor Services Team and their approach to customer care. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.