Workday BAU Analyst in London

Location: London / Peterborough Hybrid - 3 days a week in office.

Contract Type: Fixed‐Term Contract.

Benefits: Comprehensive benefits package, subject to eligibility.

We are looking for a proactive and technically capable Workday BAU Analyst to support and enhance our global Workday platform. This role will play a key part in the ongoing administration, configuration, support, and optimisation of Workday, with a primary focus on Core HCM and Security. The successful candidate will work closely with HR, Technology, and business stakeholders to maintain system integrity, improve processes, support releases, and drive continuous improvement across the Workday landscape. Alongside BAU support, this role will also lead and support enhancement initiatives across the platform. This is an excellent opportunity for someone who enjoys hands‐on configuration, stakeholder engagement, continuous improvement, and delivering meaningful change within a global Workday environment.

Key Responsibilities

• Provide day‐to‐day support and administration of the Workday platform across Core HCM and Security.
• Configure and maintain Workday business processes, security roles, domains, and policies.
• Lead and support enhancement initiatives across the platform, including project areas such as: Job Architecture design and implementation, Security redesign and simplification, Reporting and dashboard optimisation, Process automation and user experience improvements.
• Partner with HR and Technology stakeholders to gather requirements, assess impacts, and deliver scalable solutions.
• Support Workday releases, including impact analysis, testing, and deployment of new functionality.
• Investigate and resolve system issues, data discrepancies, and user queries.
• Support audits, SOX controls, and security reviews where applicable.
• Create and maintain reports, calculated fields, and dashboards to support operational and business needs.
• Assist with data loads, integration testing, and tenant management activities.
• Drive continuous improvement by identifying opportunities to simplify configuration, reduce manual effort, and improve governance.
• Produce and maintain clear documentation for configurations, processes, and support procedures.

Required Skills & Experience

• Hands‐on experience supporting and configuring Workday (5+ years).
• Strong functional knowledge of Core HCM, Workday Security, Business Processes, and Reporting.
• Experience delivering or supporting Workday enhancement projects.
• Strong understanding of the Workday security framework, including domains, roles, segment‐based security, and governance best practices.
• Experience troubleshooting production issues and supporting BAU operations.
• Strong stakeholder management and communication skills.
• Ability to manage multiple priorities across BAU and project delivery.
• Experience supporting Workday releases and regression testing.

Nice to Have

• Exposure to Workday Peakon Employee Voice.
• Workday Extend.
• Workday Recruiting.
• Experience working within a global Workday environment.
• Knowledge of HR operating models and employee lifecycle processes.
• Experience working with outsourced support partners or offshore teams.
• Familiarity with SOX or audit‐controlled environments.

Preferred Profile

• Detail‐oriented and solutions‐focused.
• Comfortable operating across both BAU support and enhancement delivery.
• Passionate about improving user experience and system efficiency.
• Collaborative mindset with a strong customer service approach.
• Keen interest in staying current with new Workday functionality and roadmap developments.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic.