Dow Jones is seeking a Client Engagement Specialist to manage renewals for Global Risk Insights customers in the EMEA region. You will own retention strategies with the Account Executive, ensuring revenue remains within buying centers and supporting upsells.
The role collaborates with Product, Technology and Partnerships teams, monitors usage via Tableau, onboarding and training, and guides the renewal lifecycle from pricing to invoicing while maintaining strong client relationships.
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EMEA Client Renewal & Growth Specialist – GRI employer: Storyful
At Dow Jones, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As the Director of Strategic Alliances, you will benefit from comprehensive healthcare plans, generous paid time off, and robust education benefits, all while working in a hybrid environment that promotes work-life balance. Our commitment to employee growth and development, combined with our position at the forefront of the energy market, makes Dow Jones an ideal place for professionals seeking meaningful and rewarding careers.
