At a Glance
- Tasks: Manage client accounts, drive revenue growth, and build strong relationships.
- Company: Join Dow Jones, a leader in news and business information for over 130 years.
- Benefits: Enjoy comprehensive healthcare, paid time off, and education benefits.
- Other info: Hybrid work model with opportunities for professional development.
- Why this job: Make an impact in a dynamic environment while growing your career.
- Qualifications: 5-7 years of account management experience and a degree in Business or Economics preferred.
The predicted salary is between 50000 - 60000 £ per year.
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investors Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics.
About the Role: As the Account Manager, EMEA for Oxford Analytica and Dragonfly (Global Risk Insights) you will be tasked with executing revenue growth in the EMEA region for your existing client book with Oxford Analytica and Dragonfly clients predominantly. You will be directly responsible for owning the renewal success of your accounts. You will be responsible for establishing and maintaining strong relationships with our existing clients, ensuring their satisfaction, and driving increased revenue through cross-selling and upselling opportunities. You will work closely with the Head of Account Management GRI, to implement effective client retention and revenue growth strategies. Your role requires effective collaboration with Client Success teams and Business Development Managers.
Responsibilities:
- Manage a book of business allocated by Head of Account Management GRI within your geographical territory securing renewals and upsell.
- Cultivate long-term relationships with key clients, understanding their business objectives, pain points, and challenges to identify opportunities for upselling and cross-selling.
- Execute comprehensive account strategies for each account under your portfolio within your geographical territory to maximize gross retention and net retention, in line with overall growth objective.
- Actively prospect your accounts to find new buying centers for GRI products and upsell into existing points of contact.
- Work with Dow Jones Account Managers to facilitate cross-sell.
- Ensure the timely renewal of your book of business, implementing strategies to grow and retain existing contracts.
- Work closely with Client Engagement Specialists to ensure client retention.
- Attend industry conferences and events as required.
- Account planning to identify whitespace within your book of business.
- Collate client feedback and requirements for product/editorial teams and act as voice of customer during product development.
- Maintain accurate records in company's CRM relating to renewals and upsell.
Qualifications:
- Bachelor's degree in Business, Economics, a related field, or relevant professional experience preferred.
- 5-7 years of account management experience, ideally within the geopolitical & market.
- Proven track record of successfully managing key client accounts and driving revenue growth.
- Strong business acumen and understanding of the industry and market trends.
Benefits:
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Insurance Plans
- Lifestyle programs & Wellness Resources
- Education Benefits
- Family Care Benefits & Caregiving Support
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
Reasonable Accommodation: We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put Reasonable Accommodation in the subject line and provide a brief description of the type of assistance you need.
Account Manager, GRI employer: Storyful
Dow Jones is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. With a strong commitment to employee growth, comprehensive benefits including healthcare, wellness resources, and education support, and a culture that values diversity and inclusion, Dow Jones empowers its employees to thrive in their careers while making a meaningful impact in the world of news and business information.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, GRI
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We think you need these skills to ace Account Manager, GRI
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Storyful, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Storyful
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Storyful’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
