At a Glance
- Tasks: Ensure smooth hub operations by handling stock, preparing orders, and maintaining safety standards.
- Company: Join Modern Milkman, a global leader in sustainable home deliveries.
- Benefits: Enjoy 25 days holiday, employee discounts, and a £300 L&D budget.
- Other info: Join clubs, enjoy product samples, and participate in volunteering days.
- Why this job: Make a real impact while working in a fun, dynamic environment.
- Qualifications: No specific qualifications required; just a passion for teamwork and organisation.
The predicted salary is between 31200 - 31200 € per year.
Salary - £31,200
Hours - 16:00 to 00:30 (Sunday, Monday, Tuesday, Wednesday, Thursday and Friday)
About Us
Modern Milkman started as a single milkround. Today, we're a global platform helping hundreds of thousands of households run their homes more simply - and more sustainably. From doorstep deliveries to reducing waste and supporting local producers, we make doing the right thing the easiest option. No extra effort, no extra trips, just everyday decisions that add up to real impact.
The Role
The Hub Associate is responsible for executing the core operational tasks that keep the hub running smoothly and safely. This role ensures stock is handled accurately, orders are picked correctly, assets are managed properly, and the yard and site remain compliant and ready for despatch. The Hub Associate plays a critical role in enabling OTIFIQ by ensuring drivers leave with the right products, in full, and on time.
The Function
Fulfilment depends on disciplined preparation before routes leave the hub. The Hub Associate ensures stock accuracy, despatch readiness, and compliance standards are upheld so drivers can execute deliveries without preventable errors. Working under the guidance of the Hub Manager and Driver Team Leader, this role supports operational stability, yard organisation, waste control, and food safety compliance.
Duties and Areas of Responsibilities
- Stock Handling & Order Preparation
- Receive, move, and store stock accurately within the hub.
- Pick and stage customer orders in line with quality and delivery standards.
- Ensure drivers are provided with the correct orders, in full, and on time.
- Perform regular stock counts and maintain accurate stock records.
- Identify, report, and process damaged or returned goods correctly.
- Support waste reduction by handling stock carefully and following process.
- Yard & Asset Management
- Maintain a clean, safe, and organised yard and operational space.
- Sort, clean, and manage returnable assets (crates, pallets, etc.).
- Prepare yard space for inbound supplier deliveries and outbound despatch.
- Ensure all waste is separated and disposed of according to recycling and compliance standards.
- Support loading and unloading activities as required.
- Compliance & Safety Execution
- Complete assigned daily checks and operational tasks accurately.
- Follow all food safety and health & safety procedures.
- Report hazards, defects or non‑compliance issues promptly.
- Support audit preparation through accurate record keeping.
- Maintain high standards of cleanliness and operational discipline.
Benefits
- 25 days holiday + 8 bank holidays (5 flexible) + your birthday off
- EMI Share Options
- Up to 6% matched company pension
- Access to thanksBen for core & flexible benefits including retailer and cinema discounts
- Employee discount on Modern Milkman products
- Enhanced parental leave & pay
- Life Insurance
- Cycle to work scheme & Octopus EV salary sacrifice
- £300 L&D budget per year
- £300 health & wellbeing budget
- £300 workwear allowance to help get you set up
- In-person company events
- Endless product samples - our category managers love a taste test
- 2x volunteering days and team volunteering days
- Loads of company clubs to join, from book clubs, running, cycling and anything else you fancy
Interview process
Screening call with people team → Hiring manager interview → Operational scenario / technical conversation → Ways of working conversation
Due to the high volume of applications, it might take us a little longer to get back to you. Most feedback will be shared via email, and we make every effort to provide specific and constructive insights whenever possible. We strongly encourage candidates of all different backgrounds and identities to apply. We believe that our team is stronger with a variety of perspectives.
Hub Associate - Wellingborough employer: Story Terrace Inc.
Modern Milkman is an exceptional employer that prioritises sustainability and community impact, making it a rewarding place to work. With a strong focus on employee well-being, the company offers generous benefits including 25 days of holiday, flexible working options, and a dedicated budget for learning and development. The collaborative work culture encourages personal growth and provides opportunities to engage in various company clubs and volunteering activities, all while contributing to a mission that simplifies and enhances everyday living for households.
StudySmarter Expert Advice🤫
We think this is how you could land Hub Associate - Wellingborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Modern Milkman. Understand their mission and values, and think about how you can contribute to their goals. This will show that you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to stock handling and compliance. Think about examples from your past experiences that demonstrate your skills in these areas. We want to see how you can handle the responsibilities of a Hub Associate.
✨Tip Number 3
Be yourself during the interview! Authenticity goes a long way. Share your passion for sustainability and how it aligns with Modern Milkman's mission. Let your personality shine through, as we’re looking for someone who fits well with our team culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can make a lasting impression. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Hub Associate position.
We think you need these skills to ace Hub Associate - Wellingborough
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to customise your application for the Hub Associate role. Highlight your relevant experience and skills that match the job description, especially around stock handling and compliance.
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Story Terrace Inc.
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Hub Associate. Familiarise yourself with stock handling, order preparation, and compliance standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since the role involves maintaining a clean and organised yard, be prepared to discuss your organisational skills. Think of examples from past experiences where you successfully managed tasks or maintained order in a busy environment. This will demonstrate your ability to keep things running smoothly.
✨Emphasise Safety and Compliance
Safety is key in this role, so be ready to talk about your understanding of health and safety procedures. Share any relevant experiences where you followed compliance standards or reported hazards. This shows that you take safety seriously and can contribute to a safe working environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured for a Hub Associate, or what challenges the hub currently faces. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
