At a Glance
- Tasks: Manage US casework, resolve arrears, and set up payment plans using AI.
- Company: Raylo, a growing company with a focus on innovative collections solutions.
- Benefits: Flexible night shifts, competitive pay, and opportunities for career advancement.
- Other info: Collaborate with a supportive UK team in a fast-paced environment.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 20250 - 24750 £ per year.
Raylo in Belfast is recruiting a Collections Associate to support our growing US operations, working US hours on a rotating night shift that includes weekends.
You will manage live US casework, resolve arrears, set up payment plans, and escalate when necessary while leveraging AI to optimize workflows.
You will collaborate with the UK team to refine processes and ensure high-quality servicing as our US customer base scales.
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US Collections Specialist – Night Shifts employer: Story Terrace Inc.
At Story Terrace Inc., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and the chance to lead impactful projects in the evolving field of trade credit insurance. Join us to be part of a forward-thinking team that values your contributions and supports your professional journey.
