Senior Strategy & Analytics Manager - Collectio...

At Raylo, we’re on a mission to accelerate the move to a circular economy. We’re building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating, we’ve proven the demand for a smarter, more sustainable way to access technology. Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures.

Our Core Values:

• Be deeply curious – We thrive on innovation through diverse approaches, views, and people.
• Walk in your customer’s shoes – To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.
• Focus and execute – We have a big vision, but we believe in nailing the most important problems first.
• Be gritty – Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we’re a team through thick and thin.

We’re looking for an ambitious Senior Strategy Manager to join Raylo and take a leading role in shaping our collections and recoveries strategy. You’ll own the strategic development of one of the most important levers in Raylo’s unit economics, working across collections journeys, recovery operations, and partner strategy. Using data-driven insights, you’ll identify how we can improve performance, scale sustainably, and support Raylo’s rapid growth across new products, verticals and markets.

Collections and Recoveries sit at the heart of Raylo’s proposition: enabling customers to access technology in a more sustainable, circular way while maintaining strong economics as we scale. You’ll bring deep analytical thinking and strong commercial judgement to design and evolve strategies that balance customer experience, operational effectiveness and financial outcomes. Working closely with operations, product, finance and external partners, you’ll help translate insight into action and build strategies that are robust, scalable and innovative.

This is a rare opportunity for a strategic, hands-on leader to shape a core pillar of Raylo’s success and play a meaningful role in the next phase of our journey.

What You’ll Do:

• Reporting to the Director of Strategy & Analytics – you’ll work closely with cross-functional partners to define and scale Raylo’s global collections and recoveries strategy across products, verticals and markets.
• You’ll use your technical and analytical expertise to champion data-informed decisions that materially improve performance, balancing customer outcomes with strong unit economics as Raylo continues to grow.
• You’ll collaborate closely with internal teams across operations, product, finance and engineering, as well as external partners – to turn insight into action and deliver meaningful, measurable change.
• You’ll bring strong commercial judgement – confidently navigating competing priorities and stakeholders to design strategies that are robust, scalable and aligned with Raylo’s broader objectives.

You’ll Succeed With:

• A proven track record with 5+ years of experience in analytics or data-focused collections and recovery strategy roles.
• A 2:1 or higher from a top university – preferably in a STEM or quantitative discipline.
• Using your technical skills (SQL, Python) to get into the details of our collections and recovery strategies, leveraging internal and external datasets to deliver actionable insight into critical business functions.
• The ability to also step back from the detail of the data and think strategically while delivering as part of a larger team.
• Collaborating in a fast-paced environment across the business with diverse skill sets and personality types.
• Great stakeholder management skills and love using your analytical skills to champion data-driven decision-making and educate others.
• Taking responsibility and ownership for the work in the entire area.

Opportunities & Benefits:

• Share in Raylo’s success – Stock options for all employees.
• Get the latest tech – Exclusive Raylo device lease for employees.
• Hybrid working model – (London) 3 set days in our London Bridge office: Monday, Wednesday & Thursday.
• 33 days off, your way – 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you.
• Invest in your growth – L&D budget to support the skills you value.
• Fast-track your career – Two performance reviews a year.
• Family-first policies – Enhanced maternity, paternity, adoption or shared parental leave, if you’ve been with us for 12 months.
• Save big on childcare – Workplace nursery scheme for major cost savings.
• Perks on perks – Perkbox membership with discounts & wellbeing benefits.
• Good times, guaranteed – Optional quarterly socials, plus summer & Christmas parties.

Diversity & Inclusion at Raylo:

At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.