Senior Strategic Partnerships Manager

This is a high-impact commercial role reporting to Raylo’s Director of Sales & Partnerships, sitting within the Commercial team led by the VP Commercial. You’ll own the commercial performance of a portfolio of brands including PlayStation, LG, and others as we expand. Your work will directly impact subscription volume, revenue, and Raylo’s share of wallet with the world’s largest electronics brands.

We’re hiring a Senior Strategic Partnerships Manager to own and grow Raylo’s commercial relationships with the world’s largest electronics brands. The role sits at the heart of how Raylo scales: each of these partnerships represents tens of thousands of incremental subscribers, but only if someone is driving the commercial agenda hard from our side. This is a senior commercial role with real ownership. You’ll set the agenda with each partner, bring commercial recommendations the business hasn’t asked for yet, and treat every interaction as an opportunity to unlock the next stage of growth. You go into meetings knowing what you need to walk out with, and you take responsibility for getting there. You’ll combine commercial ownership with operational rigour – building forecasts, identifying levers, structuring asks, and getting them executed. Collaboration is central: you’ll partner closely with Marketing, Product, Operations, and Finance to bring growth plans to life. There is no established playbook for how Raylo runs account management at this stage. You will help write it.

Commercial Ownership

• Own the commercial performance of your partner portfolio: orders, revenue, share-of-wallet, and category expansion.
• Build bottoms-up forecasts, identify levers, and make the case for the investment and trade-offs needed to deliver.
• Identify and pursue new commercial opportunities – bundles, embedded checkout, new categories, co-funded marketing and run them end-to-end from idea to launch.

Partner Relationships as Forcing Functions

• Set the agenda for every partner meeting. Walk in knowing what you need to walk out with – a commitment, a data point, a decision, an unlock.
• Build relationships across multiple levels of the partner organisation. Don’t depend on one contact. Escalate confidently when partners under-deliver. Persistence and judgement are non-negotiable.
• Run QBRs as commercial milestones, not status updates.

Commercial Recommendations and Internal Influence

• Bring recommendations to the business, not questions. Lead with your view and the reasoning behind it, then tell us what you need to execute.
• Use data to make the case, not to report status. Forecasts and performance reads should drive specific asks.
• Build internal alignment with Finance, Marketing, Product, and leadership around your plans before you take them external.
• Help define how Raylo runs account management as we scale – cadence, reporting standards, partner playbooks.

Performance Management

• Track and optimise account KPIs: subscription volume, conversion, revenue per partner, share of category.
• Report pipeline and forecasts accurately to the Director of Sales & Partnerships and VP Commercial.
• Maintain commercial documentation and partner intelligence – understand the partner’s business deeply enough to anticipate their constraints and priorities.

What We’re Looking For

• You’ve owned commercial relationships with large, complex partners before – you know what it takes to drive growth from a base where the partner doesn’t always make it easy.
• You’ve led account relationships end to end: building the commercial case, navigating stakeholders across multiple functions, structuring asks, and getting things over the line.
• You bring genuine curiosity about what’s actually going on inside your partner’s business, and the conviction to push when you know what needs to happen.

You’ll Succeed With

• 5–8+ years’ experience in partnerships, business development or B2B commercial roles where you’ve owned a revenue or growth number.
• Track record of driving growth with large brands or OEMs – ideally electronics, consumer tech, or adjacent categories where partner infrastructure is mature but partnership operations are not.
• Strong commercial rigour – you can model a deal, challenge terms, understand unit economics, and translate them into specific partner asks.
• Deep curiosity. You go one layer deeper than the brief asks for – on numbers, stakeholder context, commercial logic.
• Comfortable with ambiguity. You operate well when the playbook hasn’t been written yet, and you contribute to writing it.
• Self-starter mentality. You don’t need prescriptive direction – you bring the plan, then refine it with input.
• Excellent commercial communication – sharp briefs, confident commercial cases, partner meetings that extract what you need.

Opportunities & Benefits

• Fast-track your career – 40% of our employees are promoted every review cycle (bi-annually).
• Exclusive Raylo device lease for employees.
• Private Medical Insurance.
• Stock options for all employees.
• L&D budget to support the skills you value.
• Hybrid working model – 3 set days in the London Bridge Office (Monday, Wednesday & Thursday).
• 33 days off, your way – 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you.
• Enhanced maternity, paternity, adoption or shared parental leave, if you’ve been with us for 12 months.
• Workplace nursery scheme for major cost savings.