Revenue Operations Manager

About Us

Our mission is to help people navigate relationship change with kindness, clarity and practical support. From moving in together to getting married, separating, co-parenting or blending families, amicable helps thousands of couples have better conversations and make clearer decisions. Our digital, human approach combines technology with expert support to make things simpler, fairer and more accessible. We help people focus on what matters most, while reducing the cost and stress of navigating relationship change. amicable is growing quickly as demand increases and the way people approach relationships continues to evolve. Our values bring our purpose to life and make what we do and how we do it unique: we are Kind to everyone we encounter, we embrace Trust & Professionalism, with a quest for Customer Focus that drives us to be more Pioneering. We are proud to be part of the Octopus Group.

About the Role

We're looking for a Revenue Operations Manager to sit at the heart of our commercial team – turning data into sharper decisions and insight into growth. This is a role for someone who hits the ground running. You'll own high-impact commercial questions across acquisition, conversion, revenue and customer lifetime value – monitoring performance continuously and proactively surfacing issues. You'll lead our forecasting process, support annual planning and translate performance into clear insight for leadership. HubSpot is your domain. You'll keep pipelines, dashboards and conversion tracking accurate, ensure best practice, and use the data to identify what’s working and where we can improve. You’ll combine commercial judgement with qualitative input from across the business, using AI to speed up analysis and raise the quality of insight. This is a hybrid role based in our Holborn office, with an average of one to two days per week in the office.

Key Responsibilities

• Solve commercial problems: Own high-impact commercial questions across acquisition, conversion, revenue, gross profit and customer lifetime value. Lead deep dives into the questions that matter most – from cost and margin to customer value and growth – and turn findings into clear recommendations with measurable outcomes. Monitor commercial performance continuously and surface issues, opportunities and emerging trends before you’re asked. Partner with marketing, sales, operations and product to gather the data and insight that improves performance.
• Own forecasting and pipeline intelligence: Lead the commercial forecasting process – challenging assumptions using historical data, trends and coverage analysis, and proactively flagging risks and opportunities. Support annual planning, capacity modelling and scenario analysis. Translate commercial performance into high-level insight for leadership, connecting weekly and monthly metrics with longer-term goals.
• Own commercial insight through HubSpot: Act as the business owner for the sales side of HubSpot – keeping pipelines, reports and dashboards accurate and fit for purpose. Identify and fix gaps in how HubSpot is structured or used. Improve funnel visibility and conversion tracking so leadership always has a clear view of performance and emerging issues. Analyse conversion rates, deal velocity, pricing trends and customer journey performance to identify what’s working and where we can improve.
• Use AI to raise the bar: Use AI confidently to automate repeatable analysis, speed up reporting and improve the quality of insight across the team. Stay close to how AI tools are evolving and bring new approaches into the team's work – from automated reporting to smarter data flows between tools.

About You

• Proven experience in commercial analytics, revenue operations or strategy, with a track record of turning data into business impact.
• Strong analytical skills – able to translate complex, ambiguous data into clear, actionable insights and commercially grounded recommendations.
• Solid commercial acumen, with a good understanding of customer journeys, conversion levers and B2C growth dynamics.
• Confident using CRM systems, ideally HubSpot, to improve performance visibility and decision‑making.
• Comfortable operating in a small team in a fast‑moving, scaling environment.
• A clear, adaptable communicator who can simplify analysis for different audiences, including senior leadership.
• High‑ownership mindset – you take accountability, drive action, and influence decisions with evidence.
• Comfortable using AI to automate repeatable analysis, speed up reporting and sharpen the quality of your work.
• Takes ownership and improves processes rather than simply reporting on them.

Nice to have

• Experience building ROI models and business cases.
• Exposure to quota modelling, capacity planning or commission analytics.
• Familiarity with revenue operations frameworks or funnel optimisation in a B2C environment.

Compensation, Perks & Benefits

Salary: £60,000 - £70,000 per year depending on skills and experience. Joining a mission‑driven, high‑growth company where impact, innovation and collaboration are at the heart of everything we do. Private Health Insurance, Group Life Assurance, Employee Assistance Programme, 28 days holiday plus bank holidays per annum, Electric Vehicle Scheme, Share Incentive Plan, Cycle to Work Scheme.

We respect and value people’s differences and believe that our teams are at their best when their members feel safe to bring their whole self to work. We are committed to creating an inclusive experience as well as equal opportunities for growth and development for all.