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For Companies At a Glance
- Tasks: Ensure reliability and operation of cloud infrastructure while supporting incident response.
- Company: Join Plentific, a leader in proptech revolutionising property management.
- Benefits: Competitive pay, flexible work, private healthcare, and generous holiday allowance.
- Why this job: Make an immediate impact in transforming property management with cutting-edge technology.
- Qualifications: Experience in infrastructure operations and strong troubleshooting skills required.
- Other info: Dynamic team culture with opportunities for growth and global impact.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Us
At Plentific, we’re redefining property management in real time. Our mission is to lead real estate through the transformative journey into “The World of Now,” enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting agents, and property managers—enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real-time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world-class group of investors, Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we’re continually expanding our reach and impact. We’re looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation.
The Role
Plentific is looking for a Platform Operations Engineer to ensure the reliability, availability and day-to-day operation of its cloud infrastructure and deployment platforms. This role is run and reliability-focused, owning break-fix, incident response and operational support while working closely with the DevOps Platform team to continuously reduce failure rates and recovery times.
Responsibilities
- Own day-to-day operational support of production and non-production environments across Portal/ESB and SaaS platforms
- Act as a primary responder for infrastructure-related incidents, participating in P1/P2 escalations and coordinated incident response
- Perform break-fix activities including deployment failures, infrastructure outages, configuration errors and data recovery from backups
- Maintain and execute operational runbooks and incident playbooks
- Support existing automation tooling (e.g. Ansible playbooks, deployment pipelines), escalating design improvements to the DevOps Platform team where required
- Monitor system health using existing observability tools, responding to alerts and identifying recurring failure patterns
- Work with engineering teams to diagnose infrastructure versus application-level issues and route appropriately
- Support security and compliance operational tasks, including access reviews, asset inventories and incident response support
- Contribute to post-incident reviews and continuous improvement initiatives
Experience and Qualifications
- Commercial experience in an infrastructure operations, DevOps, SRE or platform support role
- Hands-on experience operating AWS-based environments
- Strong troubleshooting skills across Linux systems, networking, DNS and cloud services
- Experience participating in incident response and on-call rotations
- Familiarity with deployment tooling and configuration management systems
- Ability to work calmly and methodically during high-severity incidents
- Clear communication skills and a collaborative approach to problem solving
Benefits
As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here’s what we offer:
- A competitive compensation package
- 25 days annual holiday + 1 additional day for every year served up to 5 years.
- Flexible working environment including the option to work abroad
- Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP
- Enhanced parental leave
- Life insurance (4x salary)
- Employee assistance program
- Company volunteering day and charity salary sacrifice scheme
- Learning management system powered by Udemy
- Referral bonus and charity donation if someone you introduce joins the company
- Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs
- Pension scheme
- Work abroad scheme
- Company-sponsored lunches, dinners and social gatherings
- Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Platform Operations Engineer employer: Story Terrace Inc.
Contact Detail:
Story Terrace Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Operations Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with Plentific employees on LinkedIn. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and contributions. This gives potential employers a taste of what you can bring to the table, especially for a tech role like Platform Operations Engineer.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to cloud infrastructure and incident response. We want you to feel confident and ready to tackle any question thrown your way!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Plentific team!
We think you need these skills to ace Platform Operations Engineer
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about the opportunity to work with us at Plentific and contribute to our mission in property management.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Platform Operations Engineer role. We love seeing how your background aligns with what we do, so don’t hold back on showcasing your AWS expertise and troubleshooting skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us quickly see how you can fit into our team and contribute to our goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of our journey at Plentific!
How to prepare for a job interview at Story Terrace Inc.
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially AWS and Linux systems. Brush up on your troubleshooting skills and be ready to discuss specific incidents where you’ve resolved issues in these areas.
✨Showcase Your Incident Response Experience
Prepare examples of your experience with incident response and on-call rotations. Be ready to explain how you handled high-severity incidents calmly and methodically, as this will demonstrate your ability to thrive under pressure.
✨Familiarise Yourself with Automation Tools
Since the role involves supporting automation tooling like Ansible, it’s a good idea to have some hands-on experience or at least a solid understanding of these tools. Be prepared to discuss any relevant projects or improvements you’ve made in previous roles.
✨Communicate Clearly and Collaboratively
Effective communication is key in this role. Practice articulating your thoughts clearly and be ready to discuss how you’ve collaborated with engineering teams in the past to solve problems. This will show that you can work well within a team environment.
