Founding AI-Driven Support Engineer β€” Remote UK in London

Founding AI-Driven Support Engineer β€” Remote UK in London

London Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Story Terrace Inc.

At a Glance

  • Tasks: Own issues from triage to resolution while building AI-driven workflows.
  • Company: Join FlatPlan, a forward-thinking tech company with a remote-first culture.
  • Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate with a dynamic team and enjoy weekly syncs.
  • Why this job: Make an impact by improving support processes with innovative AI solutions.
  • Qualifications: Strong JavaScript/Node.js skills and cloud experience required.

The predicted salary is between 40000 - 50000 Β£ per year.

Flat Plan is seeking a Support and Maintenance Engineer to own issues from triage to resolution across the full stack.

You will build AI-driven triage workflows, improve observability, and document recurring issues while collaborating with QA and customer-facing teams.

You will join a fully remote team operating within the UK, with weekly syncs and on-call rotation.

Strong Java Script/Node. js and API skills are essential, along with cloud experience and effective written communication.

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Founding AI-Driven Support Engineer β€” Remote UK in London employer: Story Terrace Inc.

At Story Terrace Inc., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Marketing Director in the UK, you will not only lead a talented team but also enjoy competitive benefits such as a substantial salary, private health insurance, and ample vacation time, all while contributing to meaningful growth and brand development in a forward-thinking environment.

Story Terrace Inc.

Contact Details:

Story Terrace Inc. Recruitment Team

We think you need these skills to ace Founding AI-Driven Support Engineer β€” Remote UK in London

JavaScript
Node.js
API Development
Cloud Experience
Triage Workflows
Observability Improvement
Documentation Skills