At a Glance
- Tasks: Be the go-to person for customers, solving queries and enhancing their experience.
- Company: Join a fast-growing tech company that values innovation and teamwork.
- Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for growth.
- Other info: Work on-site 4 days a week with flexible remote options after probation.
- Why this job: Make a real difference in customer satisfaction while using AI to boost efficiency.
- Qualifications: Experience in operations and a proactive, team-oriented attitude are key.
The predicted salary is between 31500 - 38500 £ per year.
Raylo is seeking an Operations Associate in the Customer Success team.
You will be the first point of contact for customers, resolving queries and maintaining a high-quality experience while leveraging AI platforms to improve efficiency and reporting.
Based in Belfast, you’ll work on-site 4 days a week with 1 day of remote work post-probation, supporting a fast-growing tech business.
A foundation in operations and a proactive, team-focused mindset are essential.
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Hybrid Customer Success Associate - Equity & Growth employer: Story Terrace Inc.
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