FlatPlan is hiring a Head of Customer Success to lead the teams working with publishers, focusing on onboarding, ongoing support and account development. You will collaborate with the Founder/CEO, Chief of Staff and Publisher Operations Manager to shape a best‑in‑class customer experience from sales handover through post-launch support and growth.
You’ll lead project management and customer success, overseeing the Support Team Lead and ensuring high customer satisfaction, measurable outcomes,
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Head of Customer Success: Remote Growth Leader employer: Story Terrace Inc.
At Story Terrace Inc., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and the chance to lead impactful projects in the evolving field of trade credit insurance. Join us to be part of a forward-thinking team that values your contributions and supports your professional journey.
