Graduate Operations & Customer Success Associate

Graduate Operations & Customer Success Associate

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the go-to person for customers, solving queries and enhancing their experience.
  • Company: Join Raylo, a fast-growing tech company in Belfast with a vibrant culture.
  • Benefits: Gain hands-on experience, work with AI tools, and enjoy a supportive team environment.
  • Other info: Collaborate with diverse teams and contribute to innovative solutions.
  • Why this job: Make a real difference in customer success while growing your skills in tech.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25000 - 32000 £ per year.

Raylo in Belfast is hiring an Operations Associate within the Customer Success team.

You’ll be the first point of contact for customers, resolving queries, providing updates, and delivering a high-quality experience while leveraging AI platforms to boost efficiency.

This role offers hands-on exposure to a fast-growing tech business, opportunities to improve tools and processes, and collaboration with cross-functional teams.

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Graduate Operations & Customer Success Associate employer: Story Terrace Inc.

Plentific is an exceptional employer that fosters a collaborative and innovative work culture, where Senior Product Engineers can thrive in a hybrid environment from our vibrant London office. With a strong emphasis on employee growth, we offer opportunities for professional development and the chance to work on cutting-edge AI-powered solutions that directly impact property operations. Join us to be part of a team that values creativity, teamwork, and delivering meaningful results for our customers.

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Contact Details:

Story Terrace Inc. Recruitment Team

We think you need these skills to ace Graduate Operations & Customer Success Associate

Customer Service Skills
Query Resolution
Communication Skills
AI Platform Utilisation
Process Improvement
Collaboration
Cross-Functional Teamwork