Raylo is hiring in Belfast to lead Customer Experience across our growing global footprint. You'll define a world-class CX standard, own the NPS program, and partner with product, engineering and marketing to drive measurable improvements across touchpoints and journeys.
You will apply data-driven decisions, AI-enabled insights and scalable comms to elevate customer satisfaction while Raylo expands from the UK to international markets.
Global CX & Operations Strategy Lead employer: Story Terrace Inc.
At Story Terrace Inc., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and the chance to lead impactful projects in the evolving field of trade credit insurance. Join us to be part of a forward-thinking team that values your contributions and supports your professional journey.
