At a Glance
- Tasks: Own issues from triage to resolution and build AI-driven workflows.
- Company: Join FlatPlan, a forward-thinking tech company with a remote-first culture.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team with weekly syncs and on-call rotation.
- Why this job: Make a real impact by improving support processes with cutting-edge AI technology.
- Qualifications: Strong JavaScript/Node.js skills, API knowledge, and cloud experience required.
The predicted salary is between 40000 - 50000 £ per year.
Flat Plan is seeking a Support and Maintenance Engineer to own issues from triage to resolution across the full stack.
You will build AI-driven triage workflows, improve observability, and document recurring issues while collaborating with QA and customer-facing teams.
You will join a fully remote team operating within the UK, with weekly syncs and on-call rotation.
Strong Java Script/Node. js and API skills are essential, along with cloud experience and effective written communication.
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