At a Glance
- Tasks: Support the practice manager in optimising practice functionality and managing staff.
- Company: Rapidly growing GP-led organisation focused on innovative primary care solutions.
- Benefits: Up to £17 per hour, 27 days holiday, NHS pension, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Join us to make a real difference in patient care and team dynamics.
- Qualifications: Experience in primary care and managing multidisciplinary teams required.
The predicted salary is between 17 - 17 £ per hour.
About Us
We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system. We appreciate that our whole primary care system is struggling, which is causing a negative effect on patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology and clinical innovation. Ultimately, we want to improve patient access, patient experience and health outcomes to significantly increase the quality of care for our patients.
About the Role
Monday-Friday 30 hours per week (4-5 days but must include Fridays). To support the practice manager in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. To manage and coordinate all aspects of practice functionality, motivating and managing staff, patient services, premises and health and safety management. Through innovative ways of working, support the practice manager leading the team in promoting ED&I, SHEF, quality & continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensuring the practice complies with CQC regulations.
Key Responsibilities
- Supporting the practice manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities.
- Providing leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times.
- Overseeing the administrative elements of QOF, liaising with GPs, nursing staff and administrators.
- Implementing systems to ensure compliance with CQC regulations and standards.
- Evaluating, organising and overseeing the staff induction programme.
- Support the overall practice clinical governance framework, submitting reports for QOF, enhanced services and other reporting requirements using CQRS/ Open Exeter etc.
- Guide the team to reach QOF targets (supported by the nursing and administrative leads).
- Brief clinicians on performance levels, advising actions to ensure high achievement across all QOF areas.
- Implementing and embedding an effective practice and staff development plan for all staff (clinical and administrative) whilst maintaining a robust training record.
- Implementing effective systems for the resolution of disciplinary and grievance issues, maintaining an overview of staff welfare.
- Guiding staff and developing searches and audits on the clinical system.
- Reviewing and updating clinical templates ensuring they relate to current practice.
- Managing contracts for and highlighting issues with services i.e., cleaning, gardening, window cleaning etc.
- Ensuring the staff implement the practice wide approach to the management of all patient services matters.
- Line managing the team, being responsible for timely and accurate appraisals and first line support for disciplinary and grievances.
About You
- Experience working in primary care.
- Experience of managing multidisciplinary teams.
- Excellent communication skills (written, oral and presenting).
- Strong IT skills (EMIS & Office).
- Ability to motivate teams, enhance morale and maintain a positive working environment.
- Ability to prioritise, delegate and work to deadlines.
Compensation & Benefits
Up to £17 per hour depending on experience. 27 Days of Holiday + 8 BH NHS Pension.
Deputy Practice Manager in Farnborough employer: Story Terrace Inc.
At Story Terrace Inc., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Marketing Director in the UK, you will not only lead a talented team but also enjoy competitive benefits such as a substantial salary, private health insurance, and ample vacation time, all while contributing to meaningful growth and brand development in a forward-thinking environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Practice Manager in Farnborough
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Story Terrace Inc..
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Story Terrace Inc..
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Story Terrace Inc., don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Deputy Practice Manager in Farnborough
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Story Terrace Inc..
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Story Terrace Inc..
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Story Terrace Inc.. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Story Terrace Inc.. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Story Terrace Inc.
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Story Terrace Inc.’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
