At a Glance
- Tasks: Join our teams in Tech, Customer Support, Legal, or Finance and make a real impact.
- Company: A fast-growing, mission-driven scale-up focused on innovation and collaboration.
- Benefits: £28,000 salary, hybrid working, private health insurance, and 28 days holiday.
- Other info: Opportunities for growth into various roles within the company.
- Why this job: Gain valuable skills and accelerate your career in a supportive environment.
- Qualifications: No experience needed; just bring your curiosity, adaptability, and kindness.
The predicted salary is between 28000 - 28000 £ per year.
We are hiring four entry-level roles across:
- Tech: Working across our technology teams, from providing IT support for internal teams to supporting and enhancing customer-facing platforms.
- Customer Support: Working in our product team, supporting customers using our subscription products, including amicable space and our co-parenting app.
- Legal Admin: Working in our customer service team, delivering excellent service to both internal teams and customers, helping to progress separation journeys.
- Finance: Working in our finance team, supporting finance activities, including customer payments, internal expenditure, financial data management and reporting.
You'll start in one team, but at amicable, careers don't have to follow a straight line. As a small, ambitious team, your ideas will be heard, your work will have real impact, and you'll quickly build valuable skills along the way. Many of our team members have joined us in these roles and have progressed into other areas of the business such as Product, Operations and even stepping into Team Lead positions. As we continue to grow, priorities and processes naturally evolve, and you'll be supported to adapt and learn as you go.
Why this is a great opportunity:
- Get real exposure to a fast-growing scale-up from day one.
- Work closely with a collaborative team where your voice genuinely counts.
- Build transferable skills across your specialism and beyond.
- Accelerate your career in ways a bigger company couldn't offer.
- Make a real difference to people going through some of the most important moments of their lives.
About you:
You don't need experience and we can teach you the skills. What we're looking for is who you are. We're looking for someone who is:
- Curious: you ask questions and like to understand how things work.
- Adaptable: you're comfortable with change and keen to learn.
- Driven: you take ownership and look for ways to improve things.
- Resilient: you stay positive and motivated when things get challenging.
- Kind: you treat everyone with empathy and care, with a customer-first mindset.
What we offer:
- Salary: £28,000 per year.
- Hybrid working from either our Holborn or Richmond office, after training period.
- Joining a mission-driven, high-growth company where impact, innovation, and collaboration are at the heart of everything we do.
- Private Health Insurance.
- Group Life Assurance.
- Employee Assistance Programme.
- 28 days holiday plus bank holidays per annum.
- Electric Vehicle Scheme.
- Cycle to Work Scheme.
- Share Incentive Plan.
We respect and value people's differences and believe that our teams are at their best when their members feel safe to bring their whole self to work. We are committed to creating an inclusive experience as well as equal opportunities for growth and development for all.
Entry level roles (Tech, Customer support, Legal... employer: Story Terrace Inc.
At amicable, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. With a focus on employee growth, our entry-level roles offer the chance to gain valuable skills and make a real impact in a fast-growing scale-up environment. Enjoy benefits like private health insurance, a generous holiday allowance, and opportunities for career progression in a supportive atmosphere where your ideas are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Entry level roles (Tech, Customer support, Legal...
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Story Terrace Inc. value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Story Terrace Inc. a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Story Terrace Inc.!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Story Terrace Inc..
We think you need these skills to ace Entry level roles (Tech, Customer support, Legal...
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Story Terrace Inc.!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Story Terrace Inc.
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
