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For Companies At a Glance
- Tasks: Support customer onboarding, manage data processing, and ensure smooth project coordination.
- Company: Join Kato, a fast-growing PropTech startup transforming commercial real estate.
- Benefits: Competitive salary, 25 days leave, hybrid work, and comprehensive healthcare.
- Why this job: Launch your tech career in a dynamic environment with clear progression opportunities.
- Qualifications: Organised, detail-oriented, and eager to learn about data and SaaS.
- Other info: Collaborative culture with ongoing training and team events.
The predicted salary is between 24000 - 28000 ÂŁ per year.
Who Are We?
We’re Kato, a rapidly growing PropTech startup on a mission to revolutionise how commercial real estate operates. Backed by top-tier investors and industry experts, our cutting-edge platform is transforming how deals are managed, tracked, and delivered across the UK and beyond.
With major growth plans, an ambitious product roadmap, and a culture that thrives on collaboration and innovation and there’s never been a more exciting time to join us. If you’re organised, curious, and eager to launch your career in tech and data, this is your chance to be part of the journey.
Role Overview
We’re looking for a Data Onboarding Associate to join our Customer Enablement team in London at our Soho HQ. In this entry-level role, you’ll be at the heart of how customers experience Kato helping new clients get up and running smoothly, with a focus on data onboarding and implementation.
You’ll work closely with our Data Implementation Manager and cross-functional teams to ensure data is delivered accurately, projects stay on track, and customers receive an exceptional onboarding experience.
This role is the perfect launchpad for someone who’s detail-oriented, tech-savvy, and excited by the idea of growing into a career in implementation, data, or customer success within a fast-moving SaaS business.
What You’ll Be Doing
🎯 Customer Onboarding Support
Assist in managing new customer onboarding projects from start to finish ensuring timelines are met, data is accurately prepared, and customers feel confident every step of the way.
🎯 Data Processing & Quality Assurance
Collect, validate, and format customer data for upload into Kato systems. You’ll check for accuracy and completeness, becoming a trusted gatekeeper for clean, reliable information.
🎯 Project Coordination
Track progress across multiple onboarding projects, keeping everything organised and flagging any risks or delays early. You’ll help maintain detailed documentation to keep everyone aligned.
🎯 Customer Communication
Work directly with customers to gather key information, resolve data-related questions, and provide clear updates on progress.
🎯 Collaboration Across Teams
Partner with the Data Implementation Manager, Product, and Customer Success teams to ensure seamless handovers and smooth system setup for each client.
🎯 Continuous Improvement
Contribute fresh ideas to refine our onboarding process and elevate the customer experience.
What We’re Looking For
We’re not just looking for experience….we’re looking for someone with drive, curiosity, and the willingness to learn.
You’ll thrive in this role if you’re:
- Highly organised and able to manage multiple projects at once.
- A strong communicator – professional, clear, and responsive.
- Detail-oriented, especially when working with data (spreadsheets, imports, validation).
- Comfortable using Excel or Google Sheets.
- Tech-curious, with a genuine interest in data and SaaS products.
- A proactive team player who loves solving problems and making things happen.
- Bonus points if you’ve had exposure to SaaS, property, or data environments …. but it’s not required!
Your First Two Months at Kato
We believe in setting you up for success and here’s what your early journey will look like:
Month 1
- Meet the Customer Enablement team and get familiar with our onboarding processes and tools.
- Learn how Kato’s platform, data systems, and customer projects come together.
- Shadow onboarding projects to understand customer workflows.
- Work with your line manager to collect and process data, and assist with client communications to ensure on-time delivery of our new product.
- Be self-sufficient with all tasks relating to data collection, processing and client comms.
Month 2
- Take ownership of your own onboarding projects under supervision
- Begin communicating directly with customers to collect and process onboarding data.
- Identify opportunities to improve documentation or efficiency.
- Manage 2–3 small customer onboarding projects end-to-end with minimal oversight.
What’s in it for you
đź’ˇ A Launchpad for Your Career
This role is your gateway into the world of SaaS, data, and customer experience with clear progression into Implementation Specialist or Data Implementation roles.
🎓 Learning & Development
Ongoing training, mentoring, and professional development to help you grow your skills fast.
Perks & Benefits
- Salary: ÂŁ30,000- ÂŁ34,000
- 25 days annual leave + “life” days (birthday off, duvet days, etc.)
- Comprehensive healthcare package (including dental & optical)
- Hybrid working (3 days in our London office, 2 from home)
- A buzzing office with snacks, team events, and a collaborative vibe
Why Kato?
At Kato, you’ll join a team that moves fast, celebrates wins, and builds real impact. We’re shaping the future of commercial real estate and your work will help make that happen.
If you’re excited by technology, thrive in a fast-paced environment, and want to kickstart your career in an industry that’s evolving fast, this is your opportunity.
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Data Onboarding Associate (6 month FTC) employer: Story Terrace Inc.
Contact Detail:
Story Terrace Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Onboarding Associate (6 month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Kato and its culture. Show us you’re not just interested in the role, but also in being part of our mission to revolutionise commercial real estate.
✨Tip Number 3
Practice your communication skills. As a Data Onboarding Associate, you'll need to be clear and professional. Role-play with friends or family to get comfortable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Data Onboarding Associate (6 month FTC)
Some tips for your application 🫡
Show Your Curiosity: When writing your application, let your curiosity shine through! Share why you're excited about the role and how it aligns with your career goals. We love seeing candidates who are eager to learn and grow with us.
Be Detail-Oriented: Since this role involves working with data, make sure to highlight your attention to detail in your application. Mention any relevant experience you have with data processing or quality assurance, even if it's from school projects or personal interests.
Communicate Clearly: Your written application is a chance to showcase your communication skills. Keep your language professional yet friendly, and ensure your points are clear and concise. We appreciate applicants who can convey their thoughts effectively!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture while you’re at it!
How to prepare for a job interview at Story Terrace Inc.
✨Know Your Stuff
Before the interview, make sure you understand Kato's mission and how their platform works. Familiarise yourself with the basics of data onboarding and SaaS products. This will show your genuine interest and help you answer questions confidently.
✨Show Off Your Organisational Skills
Since the role requires managing multiple projects, be ready to discuss how you stay organised. Bring examples from your past experiences where you successfully juggled tasks or managed timelines. This will demonstrate that you're detail-oriented and can handle the demands of the job.
✨Communicate Clearly
As a Data Onboarding Associate, you'll need to communicate effectively with customers and team members. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview to showcase your communication skills.
✨Be Curious and Proactive
Kato values curiosity and a willingness to learn. During the interview, express your eagerness to grow in the tech and data space. Share any relevant experiences where you took the initiative to solve problems or improve processes, as this aligns perfectly with their culture of innovation.
