Customer Support Lead for Fintech Scale & Automation

Customer Support Lead for Fintech Scale & Automation

Full-Time No working from home possible
Story Terrace Inc.

Story Terrace Inc. is seeking a Customer Support Lead to build and manage a high-performing support function in London. You will ensure quality service and continuous improvement while leading a team of 10 agents.

The ideal candidate has experience in high-growth startups, strong data analysis skills, and a proven ability to optimize workflows. This full-time role offers various employee benefits including share options, private medical insurance, and a wellness budget.

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Story Terrace Inc.

Contact Details:

Story Terrace Inc. Recruitment Team