StoryTerrace is seeking a hands-on customer service professional to resolve complaints and provide operational support within our Customer & Editorial Operations team.
In this role you will handle formal complaints, track patterns, respond to queries via email and phone, and collaborate with Finance on overdue invoices. The position is hybrid with at least one office day weekly in Aldgate, London.
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Customer Success & Resolution Specialist employer: Story Terrace Inc.
At Story Terrace Inc., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and the chance to lead impactful projects in the evolving field of trade credit insurance. Join us to be part of a forward-thinking team that values your contributions and supports your professional journey.
