At a Glance
- Tasks: Own the customer journey and enhance client engagement with Legal 500's data products.
- Company: Join Story Terrace Inc., a dynamic company in Bristol focused on customer success.
- Benefits: Enjoy a supportive work environment with no financial targets and opportunities for growth.
- Other info: Collaborate with sales teams and customer success colleagues in a vibrant team atmosphere.
- Why this job: Make a real difference by helping clients succeed with innovative legal data solutions.
- Qualifications: Commercial experience in customer success, preferably in a B2B setting, and strong communication skills.
The predicted salary is between 35000 - 45000 € per year.
Story Terrace Inc. is looking for a Customer Success Manager to join its Bristol-based Account Management team. This position focuses on owning the customer journey, including onboarding and engagement, without financial targets. You'll work closely with both sales teams and customer success colleagues, enabling clients to leverage Legal 500's data products.
Ideal candidates should have commercial experience in a customer success role, ideally within a B2B environment, and strong communication skills with various stakeholders.
Customer Enablement Manager — Legal Data employer: Story Terrace Inc.
At Story Terrace Inc., we pride ourselves on fostering a collaborative and supportive work environment in our Bristol office, where the focus is on empowering our employees to thrive. As a Customer Enablement Manager, you'll benefit from a culture that prioritises professional growth, offers comprehensive training, and encourages innovation without the pressure of financial targets. Join us to make a meaningful impact while enjoying a balanced work-life dynamic in a vibrant city known for its creativity and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Enablement Manager — Legal Data
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Story Terrace Inc. or similar companies. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing how Legal 500's data products work will show you're genuinely interested and ready to help clients succeed.
✨Tip Number 3
Practice your communication skills! Since this role involves engaging with various stakeholders, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Enablement Manager — Legal Data
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Enablement Manager role. Highlight your relevant experience in customer success, especially in a B2B environment, so we can see how you fit into our team.
Showcase Your Communication Skills:Since strong communication is key for this role, give examples of how you've effectively engaged with various stakeholders in your previous roles. We want to know how you can help our clients leverage Legal 500's data products!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional experience. Share your passion for customer success and how it drives you.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Story Terrace Inc.
✨Know the Customer Journey
Familiarise yourself with the customer journey specific to the role. Understand how onboarding and engagement work, especially in a B2B context. This will help you demonstrate your knowledge and show how you can enhance the customer experience.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with various stakeholders in previous roles. Highlight instances where your communication made a significant impact on customer success or team collaboration.
✨Understand Legal Data Products
Research Legal 500's data products thoroughly. Be ready to discuss how these products can benefit clients and how you would enable them to leverage these tools effectively. This shows your commitment and readiness for the role.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could be about their current customer success strategies or how they measure client engagement. It shows your interest in the role and helps you assess if it's the right fit for you.
